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EndorsedendorsedOngoing

SAP Migration and Cloud Vendor Portal Development for AES

Services Covered:

Custom Software Development • System Integration • IT Consulting
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Industry
Industry

Utilities

Duration
Durationinfo-circle

147 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 January 2010

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
70/100
Good

Project Capability Score (PCS) estimates how capable Inclusion Cloud is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

AES

map Argentina

Project Summary

Inclusion Cloud was hired by AES, a power generation and distribution company, to support multiple innovation initiatives including SAP upgrades, cloud migrations, custom vendor portals, and Salesforce implementations. The vendor participated from the design phase through implementation, advising on scope and success factors and providing project management to deliver and test user stories. Deliverables included a custom vendor portal and Salesforce–SAP integrations that reduced AP effort by 70% and enabled real-time customer data exchange.

Key Challenges

  • SAP upgrade and cloud migration
  • Development of custom web portals for vendors
  • Support and migrations across Azure, AWS and Oracle cloud platforms
  • Salesforce CRM implementation
  • Implementation of data tracking systems

Project Deliverables

  • Custom vendor portal for Chile, Colombia and Argentina
  • Real-time integration between Salesforce and SAP
  • SAP migration to cloud and consolidation into a single global template
  • Cloud support and migrations for Azure, AWS and Oracle
  • Design-phase advisory artifacts and project management/user-story delivery

Project Solution

Inclusion Services was engaged for design-phase advising and end-to-end implementation support across multiple innovation projects. They acted as early advisors to set scope and success factors, and during implementation provided project managers to track progress and ensure user stories were delivered and tested. Over the engagement they provided cloud architects, developers, SAP and Salesforce consultants, analysts, and other specialists to implement vendor portals, cloud migrations, and system integrations across Azure, AWS and Oracle environments.

Project Outcome

  • Custom vendor portal reduced AP efforts by 70% in Chile, Colombia and Argentina
  • Real-time Salesforce–SAP integration shortened resolution times for account managers and customer representatives
  • SAP migration to the cloud consolidated five regional SAP systems into a single global template
  • Highly effective workflow and a skilled, motivated vendor team

Platforms

  • CloudCloud
  • CRMCRM
  • ERPERP
  • WebWeb

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • AzureAzure
  • OracleOracle
  • SalesforceSalesforce
  • SAP Cloud PlatformSAP Cloud Platform

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Inclusion Cloud has built a customized vendor portal that helped the client reduce their Salesforce and SAP integration by 70%, allowing real-time customer data exchange. The client also appreciates that all members of the team are highly skilled and their workflow is extremely effective.”

Luis Eduardo Melgar Muñoz

IT Operations Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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