endorsedOngoing

Mobile App & Backend Modernization for Guideline

Services Covered:

Custom Software Development • Mobile Application Development

Industry

Construction

Duration

235 months

Budget

200K - 999K

Start Date

1 January 2007

Team Size

Confidential

Engagement Model

Onshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Ingentive is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Guideline

United Kingdom

Project Summary

Guideline, a lift installation and maintenance company, engaged Software Solved to modernize operations and rebuild their backend administration system. Software Solved analyzed manual processes and designed and developed a new internal mobile app for field engineers (now a native Android app) and continues redevelopment of PDA features including reporting. The delivered software digitized operations, optimized processes, and helped improve profitability while consistently meeting timelines and budget.

Key Challenges

Rebuild the client's outdated backend administration system
Modernize and digitize manual processes
Replace and update legacy PDA-based field tools with a native Android solution

Project Deliverables

Internal mobile app for field engineers
Native Android application
Redeveloped PDA with added functionalities and a reporting system
Backend administration system

Project Solution

Software Solved analyzed the client’s manual processes, created use-case scenarios, and designed and developed a new backend administration system and an internal mobile application for field engineers. They migrated and updated a legacy PDA application into a Native Android app and continue to redevelop the PDA while adding features such as a reporting system. The vendor worked with the client’s sales director, business analysts, project managers, technical consultants, and software developers throughout the engagement.

Project Outcome

Optimized internal processes through digitization
Improved company profitability and growth
Consistent on-time, on-budget delivery and high responsiveness
High stakeholder satisfaction with the solution and vendor expertise

Platforms

Mobile

Tech Stack

Android

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to the software that Software Solved delivered, the company has been able to optimize their processes and improve their profits. The team consistently adheres to timelines and budget, and internal stakeholders are particularly impressed with the vendor's software and industry expertise.”
Steve Jebson
IT Manager
Date: 01/27/2023