endorsedOngoing

Ongoing .NET/MS SQL Maintenance for Licensing & Publishing Service

Services Covered:

Custom Software Development

Industry

Publishing

Duration

199 months

Budget

Confidential

Start Date

1 January 2010

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Ingentive is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

United Kingdom

Project Summary

Software Solved has provided ongoing software development and maintenance support to a licensing and publishing firm's .NET/Microsoft SQL Server online service. The vendor performed system health checks, managed a migration from a prior provider, managed source control, and applied upgrades to keep the service running for end customers. The engagement used a ticketing system and a semi-Agile process and the client praised the vendor's engagement and creative solutions.

Key Challenges

Provide software development support for an online news-aggregation and distribution service
Maintain, migrate, and upgrade the existing .NET/MS SQL code base to ensure continuous delivery to customers

Project Deliverables

Support for .NET/MS SQL online service
Patching and upgrading the code base
Health check and ongoing development support

Project Solution

The vendor performed system health checks and provided ongoing support for a .NET/Microsoft SQL Server online service, including patching, upgrades, and development work. They supported migration activities from a prior provider, managed source control, and operated via a ticketing system using a semi-Agile process. The engagement was delivered by a small team (approximately 4–6 people) including a project manager, lead architect, developers, and QA.

Project Outcome

Migrated the code base from the previous provider
Managed source control and applied relevant service upgrades
Continued seamless service delivery to end customers

Platforms

Tech Stack

.NET
Microsoft SQL Server

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Software Solved has helped the client migrate their code base from their current provider, manage their source control, and implement relevant upgrades, enabling them to serve end customers seamlessly. The client commends the vendor's engagement, creative solutions, and effective ticketing system.”
Anonymous
Head of Operations
Date: 01/19/2023