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EndorsedendorsedOngoing

Drupal Website Development for YMCA of Greater Cleveland

Services Covered:

Website Development • UI/UX Design
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Industry
Industry

Non-profit Organizations

Duration
Durationinfo-circle

5 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 March 2021

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
82/100
Strong

Project Capability Score (PCS) estimates how capable Five Jars is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

YMCA of Greater Cleveland

mapCleveland, United States of America

Project Summary

The YMCA of Greater Cleveland (a nonprofit) hired Five Jars to build a Drupal website with features such as automatic scheduling, a class finder, and branch-specific membership pricing. The team launched the site in July after finishing phase one and continues to add features in an ongoing engagement that began in March 2021. Since launch, the site's bounce rate has dropped by 10–15% and site visits have increased by about 10%. Five Jars also provided project management support via Basecamp and offered design guidance throughout the engagement.

Key Challenges

  • Poor website usability that only displayed schedules.
  • Legacy platform unable to host the desired web pages and content.
  • Low user engagement and limited helpful content visibility.

Project Deliverables

  • Drupal website
  • Automatic scheduling feature
  • Class finder
  • Membership pricing by branch
  • Digital signage

Project Solution

Five Jars built the client's website in Drupal and implemented features including automatic scheduling, a class finder, and branch-specific membership pricing. They provided design suggestions, completed phase one, launched the site in July, and continue to develop additional features in phase two as part of an ongoing engagement.

Project Outcome

  • Site bounce rate decreased by 10–15%.
  • Site visits increased by about 10%.
  • Improved user-friendliness of the platform.
  • Strong project management using Basecamp.
  • Digital signage added a unique look to the site.

Platforms

  • CMSCMS
  • WebWeb

Tech Stack

  • DrupalDrupal
  • BasecampBasecamp

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“While the work is ongoing, Five Jars has dramatically decreased our site's bounce rate and increased our site visits. They also help the client understand how they can improve the outcome of their projects. Overall, they maintain a strong partnership through their solid project management process.”

Ryan Kenny

Creative Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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