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EndorsedendorsedCompleted

Open Social & Drupal Replatforming and Ongoing Maintenance for Nonprofit

Services Covered:

Website Development
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Industry
Industry

Non-profit Organizations

Duration
Duration

8 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 August 2024

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
86/100
Strong

Project Capability Score (PCS) estimates how capable Five Jars is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

NERACOOS

mapPortsmouth, United States of America

Project Summary

Five Jars replatformed a nonprofit organization's website to Open Social and Drupal and continues to provide maintenance and develop new features. The team launched the new site and, despite an initial delay, has been responsive and communicative, quickly investigating issues and demonstrating solid project management.

Key Challenges

  • Maintain the website
  • Make suggestions and upgrades to the website

Project Deliverables

  • Website support and maintenance including security and module updates
  • End-user support and backlog prioritization with the client's end-user manager
  • Deployment of new features and updates into production

Project Solution

Five Jars replatformed the client's website to Open Social and Drupal and now provides ongoing support, maintenance and feature development. The vendor conducts automatic maintenance tasks such as applying security updates to Drupal core and contributed modules, and works with the client's designated end-user manager to filter, prioritize and backlog manual support requests. The team develops and deploys new features into production as prioritized.

Project Outcome

  • Launched the new website and put new features into production or in development
  • Team has been highly communicative and responsive, quickly investigating issues
  • Demonstrated strong project management despite an initial delay

Platforms

  • WebWeb

Tech Stack

  • DrupalDrupal

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Five Jars has successfully launched the new website. Despite an initial delay, the team is responsive to requests and quickly investigates issues, showcasing solid project management. Their excellent communication skills via virtual meetings, emails, and messaging apps have impressed the client.”

Austin Pugh

Climate & Ecosystem Coordinator

Note: This endorsement is based on publicly available client feedback from external review sources.

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