endorsedOngoing

WordPress Website and Patient Portal for Fertility Clinic

Services Covered:

Website Development • UI/UX Design

Industry

Healthcare

Duration

76 months

Budget

50K - 199K

Start Date

1 April 2020

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable Uran Company is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Fertility Cloud

San Francisco, United States of America

Project Summary

A fertility clinic engaged Uran Company to develop a WordPress website and manage its IT operations, including ongoing maintenance. The vendor implemented a patient portal for account logins, online appointment scheduling with video consultations, and payment-at-booking functionality. The new platform automated previously manual scheduling and payment processes and reduced no-shows and late payments by around 60%.

Key Challenges

Outsource development of the website and overall IT operations.
Replace manual, phone-based appointment scheduling and Google Calendar entry.
Enable online booking, payment processing at scheduling, document access, and video consultations.

Project Deliverables

WordPress website
Patient account / portal with login
Appointment scheduling system (video consultations)
Online payment integration at booking
Database-backed screens and admin functionality
Ongoing maintenance and feature development

Project Solution

The vendor designed and developed a WordPress website and database-backed screens based on the client's brochures and requirements. They built a patient portal enabling account logins for appointment scheduling, document access, and payment processing, and configured appointments to be conducted via video calls. The team provides ongoing services, adding new features and maintaining the platform as needed.

Project Outcome

Eliminated roughly 60% of scheduling no-shows and late payments.
Removed manual appointment scheduling work by automating scheduling and payments.
High client satisfaction: code required little rework, deadlines were met, and communication was effective.

Platforms

Tech Stack

WordPress

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to the product and features that Uran Company delivered, the client eliminated around 60% of scheduling no-shows and late payments. The internal stakeholders are impressed with their communicative approach to project management and their proactive mindset.”
Jake Diner
CEO
Date: 06/21/2021