endorsedOngoing

Full Service IT Corporate Support for Publishing Company

Services Covered:

Website Development • Cybersecurity

Industry

Publishing

Duration

211 months

Budget

10K - 49K

Start Date

1 January 2009

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Dot Com Infoway is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Universal Publishers

West Palm Beach, United States of America

Project Summary

Dot Com Infoway has been the long-term IT provider for a US publishing company, delivering website and database management, mobile-responsive design, e-commerce integration and site security for over a decade. They maintained and extended a custom .NET application and multiple custom-built websites backed by a MySQL shopping-cart database. The client praised their reliability, ability to respond to hacks and consistent adherence to original cost estimates despite occasional scheduling delays.

Key Challenges

Need for a reliable, full-service IT provider
Maintain and innovate the corporate web presence and back-office database applications

Project Deliverables

.NET program maintenance
Mobile-enabled websites
Custom-built e-commerce websites with MySQL shopping cart
Frontend website updates and miscellaneous programming

Project Solution

The vendor performed .NET development and long-term maintenance of an existing back-office program and provided miscellaneous frontend and website work. They duplicated and adapted two desktop sites to be mobile-enabled by building separate mobile implementations, maintained multiple custom e-commerce websites backed by a MySQL database and shopping cart, and provided ad-hoc programming and security/hacking remediation on request.

Project Outcome

Reliable backend maintenance with minimal malfunctions
Security response and remediation for hacking incidents
Consistent adherence to original estimates and billing
Long-term engagement and trust (10–15 years of ongoing work)

Platforms

Web
Mobile

Tech Stack

.NET
MySQL

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Dot Com Infoway delivers work that does what it’s supposed to and never malfunctions; their anti-hacking work was particularly appreciated. Although they occasionally get delayed with other responsibilities, they always come through in an emergency. The team always stays within the budget.”
Jeffrey Young
CEO
Date: 06/03/2017