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osCommerce E-commerce Development & Ongoing Support for Religious Publisher

Services Covered:

E-commerce Development • Website Development • CMS Development • Software Maintenance and Support
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Industry
Industry

Publishing

Duration
Duration

3 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 September 2013

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Eminence Technology is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Knowledge Mountain Media

mapReno, United States of America

Project Summary

Eminence Technology redeveloped and fixed an osCommerce e-commerce store for a religious publisher and now provides ongoing support across the client's sites, including a WordPress blog and an SMF message board. The engagement resulted in a long-term support relationship characterized by fast responses, clear communication, and high client satisfaction. The team resolved critical incidents quickly, reinforcing the client's trust.

Key Challenges

  • Rebuild osCommerce site after several failed relationships with other online contractors
  • Replace unreliable previous online contractors to ensure a stable, maintainable storefront

Project Deliverables

  • Redeveloped osCommerce site
  • Wireframes and technical documentation
  • Database (SQL) built via phpMyAdmin
  • Payment transaction integration
  • Simple Machines Forum (SMF) message board
  • WordPress blog
  • Ongoing site maintenance and support

Project Solution

Eminence Technology redeveloped the client's osCommerce site, corrected prior developers' mistakes, produced wireframes and technical documentation, built the database using phpMyAdmin and SQL, and integrated a third-party payment feature. The team also implemented and maintains other platforms for the client, including a Simple Machines Forum message board and a WordPress site, and continues to provide ongoing support.

Project Outcome

  • Crisis resolved within 12 hours following a site hack
  • Continued long-term support and high client satisfaction
  • Rapid response capability even when key staff were on vacation

Platforms

  • E-commerce PlatformE-commerce Platform
  • CMSCMS
  • WebWeb

Tech Stack

  • PHPPHP
  • SQLSQL
  • WordPressWordPress

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Eminence Technology fixed the e-commerce site to the client’s specifications, leading to a long-term support relationship. The team solves any problem that comes up quickly and thoroughly, no matter how big or small it is. Their transparency, integrity, and clear communication stand out.”

Marshall Masters

President

Note: This endorsement is based on publicly available client feedback from external review sources.

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