endorsedCompleted

osCommerce E-commerce Development & Ongoing Support for Religious Publisher

Services Covered:

E-commerce Development • Website Development • CMS Development • Software Maintenance and Support

Industry

Publishing

Duration

3 months

Budget

10K - 49K

Start Date

1 September 2013

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Eminence Technology is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Knowledge Mountain Media

Reno, United States of America

Project Summary

Eminence Technology redeveloped and fixed an osCommerce e-commerce store for a religious publisher and now provides ongoing support across the client's sites, including a WordPress blog and an SMF message board. The engagement resulted in a long-term support relationship characterized by fast responses, clear communication, and high client satisfaction. The team resolved critical incidents quickly, reinforcing the client's trust.

Key Challenges

Rebuild osCommerce site after several failed relationships with other online contractors
Replace unreliable previous online contractors to ensure a stable, maintainable storefront

Project Deliverables

Redeveloped osCommerce site
Wireframes and technical documentation
Database (SQL) built via phpMyAdmin
Payment transaction integration
Simple Machines Forum (SMF) message board
WordPress blog
Ongoing site maintenance and support

Project Solution

Eminence Technology redeveloped the client's osCommerce site, corrected prior developers' mistakes, produced wireframes and technical documentation, built the database using phpMyAdmin and SQL, and integrated a third-party payment feature. The team also implemented and maintains other platforms for the client, including a Simple Machines Forum message board and a WordPress site, and continues to provide ongoing support.

Project Outcome

Crisis resolved within 12 hours following a site hack
Continued long-term support and high client satisfaction
Rapid response capability even when key staff were on vacation

Platforms

E-commerce Platform
CMS
Web

Tech Stack

PHP
SQL
WordPress

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Eminence Technology fixed the e-commerce site to the client’s specifications, leading to a long-term support relationship. The team solves any problem that comes up quickly and thoroughly, no matter how big or small it is. Their transparency, integrity, and clear communication stand out.”
Marshall Masters
President
Date: 11/15/2019