IT outsourcing in Bangladesh stands out for its large, young, and skilled workforce, offering high-quality IT and business process services at highly competitive rates. This makes it one of the lowest-cost offshoring destinations globally, typically 20-30% cheaper than India or the Philippines. The sector is bolstered by rapid growth, government incentives, and expanding expertise across both basic and advanced digital services, attracting major global clients and offering strong cost-value advantages.

The IT industry is projected to hit $1.4 billion by 2029, propelled by the Digital Bangladesh initiative. While infrastructure and regulatory challenges remain, the country’s cost advantage, growing technical education system, and expanding digital infrastructure position it as a smart, strategic choice for software outsourcing.

Strategic Recap: Navigating Outsourcing Trends

This recap highlights Bangladesh’s growing prominence in global IT delivery models.

  i. Benefits

  1. Cost-effective talent drives operational savings.
  2. Young, tech-savvy workforce bridges talent shortages.
  3. Time zone offset enables around-the-clock development.

  ii. Challenges

  1. Infrastructure inconsistencies slow delivery.
  2. IP and data protection frameworks are evolving.
  3. Lack of global exposure.

Country Overview

Bangladesh has emerged as a key player in IT outsourcing, with its IT services sector projected to reach $789 million in 2025 and $1.4 billion by 2029, per a marketdata report. With a median age of 27 and a Human Capital Index of 0.5, the country offers a youthful, English proficient talent pool. Between 2016 and 2021, Bangladesh achieved a 6.4% annual GDP growth rate, surpassing the global average of 2.9%.

GDP_It outsourcing in BangladeshGross Domestic Product
Annual GDPUSD 437.4 Billion (2023)
GDP Per CapitaUSD 2,551 (2023)
Income CategoryLow Middle-Income (2023)
People
Population175 Million (2025)
Literacy Rate76% (2021)
EF English Proficiency IndexModerate Proficiency (2024)
IT Sector_It outsourcing in BangladeshIT Sector
IT Services Market SizeUSD 2.1 Billion (2025)
IT Outsourcing Market SizeUSD 789 Million (2025)
Registered Software Companies4,500+ (2025)
Business environment_It outsourcing in BangladeshBusiness Environment
Ease of Doing BusinessScore: 45/100, Rank: 168/190 (2020)
Political Stability IndicatorPercentile Rank: 15.64 (2023)
Corruption Perceptions IndexScore: 24/100, Rank: 149/180 (2023)

The Digital Bangladesh initiative (Vision 2021–2041), focusing on digital transformation, cloud infrastructure, and tech education, enhances its appeal as a hub for software solutions. However, a Political Stability Index of 15.64 and a 10% inflation rate in 2025 signal geopolitical instability risks. However, it can be mitigated by a supportive business environment.

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Historical Journey of the IT Industry

Bangladesh’s IT services sector, starting in the 1960s, has evolved into a major economic driver and global software outsourcing hub:

Historical Journey of the IT Industry BD

1964: The first IBM mainframe computer was installed for nuclear research.
1979: Computer center established at BUET, laying the foundation for technical education.
1985: The first Bengali script for computers was invented, boosting local software development.
1983–1990: Formation of the National Computer Committee, Board, and Bangladesh Computer Council (BCC) to promote IT services.
1995: The Internet was introduced, marking the start of software exports.
1997: Bangladesh Association of Software and Information Services (BASIS) was founded as a national IT trade body.
2010s: Launch of Digital Bangladesh Vision 2021, driving digital infrastructure and R&D centers.
2020–21: IT exports reached $1.3 billion, with software exports at $60 million in 2021–22 to markets like the US (34%), UK (13%), and European Union.
2021–31: Implementation of the ICT Industry Strategy aiming for global competitiveness in cloud computing and AI development.

Bangladesh’s IT services revenue was around $1 billion in 2017 and is forecasted to reach $4.7 billion by 2025. Software development and IT-enabled services (ITES), including BPO industry and call center services, constitute over half of this revenue. Bangladesh ranks 21st globally in IT outsourcing and is the second-largest producer of freelance IT professionals, highlighting its technology markets.

Bangladesh Association of Software and Information Services (BASIS)

Founded in 1998, BASIS is the national trade body for Bangladesh’s software and IT-enabled services industry. With over 1,800 members, it represents a significant share of the country’s IT services revenue. BASIS focuses on:

  1. Market Development: Expanding domestic and global opportunities for outsourcing firms.
  2. Capacity Building: Providing training in programming languages, project management, and agile software development.
  3. Policy Advocacy: Promoting business friendly policies, including legal frameworks for data privacy.
  4. Tech Events: Organizing BASIS SOFTEXPO and industry summits to boost global tech hubs’ visibility.

BASIS collaborates with government and private reskilling initiatives to enhance tech professionals’ skills, supporting digital transformation.

Outsourcing Operations and Models

IT outsourcing in Bangladesh offers flexible outsourcing engagement models tailored to technical requirements:

  1. Project-Based Outsourcing: Ideal for short-term custom software or mobile app development projects requiring rapid delivery.
  2. Dedicated Teams: Clients hire full time software engineers and project managers for ongoing software development and continuity.
  3. Hybrid Models: Combining onshore project management with offshore development, optimizing cost efficiency and communication skills.
  4. Business Process Outsourcing (BPO): The BPO industry is projected to hit $1.5 billion by 2025, covering customer support, data processing, and call center services.

With over 1 million IT professionals, Bangladesh meets quality standards, supported by technical education and BASIS training in agile workflows and DevOps services.

Strategic Advantages of Choosing Bangladesh

Here are the key strategic advantages that make Bangladesh a top choice for IT outsourcing:

The Startup Ecosystem Health Index ranks Bangladesh 79th globally, supported by public-private tech programs and technology parks. The EF English Proficiency Index (moderate proficiency) and Cultural Compatibility Index (Power Distance: 80, Uncertainty Avoidance: 60) ensure cultural compatibility and effective customer service.

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Key Sectors and Innovations

The IT outsourcing industry in Bangladesh in 2025 spans a wide range of software solutions:

Software Development: From custom software to e-commerce platforms, firms deliver scalable software engineering solutions.
Artificial Intelligence and Machine Learning: Specializing in AI-powered app development, chatbots, predictive analytics, and AI-driven personalization, with a Global AI Index score of 0.38.
Cybersecurity: Offering penetration testing, vulnerability assessments, and compliance to meet data privacy needs.
Fintech and Blockchain: A hub for fintech innovations, developing blockchain based solutions for secure transactions and supply chain management.
Cloud Computing: Expertise in cloud solutions and data engineering supports digital transformation and database systems.

Scaling Success with Tech Talent: IT Outsourcing in Bangladesh

  1. Brain Station 23: Provides enterprise software solutions globally, showcasing Bangladesh’s capacity for complex project engineering.
  2. Enosis Solutions: Partners with North American and European Union clients for custom software development, known for software quality assurance and reliability.

  3. Selise: Supports digital transformation for European enterprises, delivering high-end business solutions with Swiss precision and Bangladeshi technical expertise.

  4. Cefalo Bangladesh: Acts as a trusted nearshore development partner for Scandinavian firms, enabling seamless integration with client teams and delivering high-quality, scalable software.

  5. BJIT: Delivers embedded systems, enterprise apps, and product engineering services for Japanese, European, and U.S. markets, backed by a global delivery model and strong technical depth.

These examples highlight Bangladesh’s ability to deliver user experience-focused software solutions and nearshore outsourcing. Other notable firms include Secure Link Services, Taskeater, and more, contributing to IT exports growth.

Operational Hurdles in the Bangladeshi IT Ecosystem

Infrastructure Gaps

Internet and power reliability issues persist in some regions, despite digital infrastructure improvements (score: 0.09).

Mitigation: Partner with urban outsourcing firms in Dhaka or Chittagong; leverage cloud infrastructure and backup power.

Global Brand Recognition

Bangladesh’s IT software outsourcing market is less established than India or the Philippines.

Mitigation: Collaborate with reputable firms; attend BASIS SOFTEXPO for visibility.

Capacity for Large-Scale Projects

The industry is maturing but still developing for highly specialized technical requirements.

Mitigation: Use hybrid models and dedicated teams to scale expertise.

Regulatory Environment

Data protection laws and Intellectual Property enforcement, including the Copyright Act, are evolving but lack a US/EU data adequacy status.

Mitigation: Engage legal experts; implement encrypted systems for data privacy.

Ease of Doing Business 

Bangladesh ranks 168th in the 2020 World Bank Doing Business report, reflecting legal framework challenges.

Mitigation: Work with experienced vendors; advocate for reforms.

Political Stability

A Political Stability Index of 15.64 and geopolitical instability pose risks.

Mitigation: Choose vendors with contingency plans; monitor updates via marketdata reports.

The foreign exchange rate (121.84 BDT to USD) and 10% inflation rate add economic considerations, but cost optimization remains a key advantage of IT outsourcing in Bangladesh.

Vendor Selection Checklist

Select vendors with:

  • Industry-specific expertise (e.g., healthcare, fintech);
  • Proven global delivery and international track records;
  • Agile processes and robust IP security protocols;
  • Scalability to handle growing project demands over time;
  • Adequate team size to ensure resource depth;
  • Positive client feedback and case studies demonstrating impact;
  • Multi-time-zone support for seamless distributed team coordination;
  • Transparent pricing models with clear cost breakdowns.

Final Thoughts

The IT outsourcing industry in Bangladesh thrives on cost efficiency, a tech-savvy talent pool, and the Digital Bangladesh initiative. Investments in digital infrastructure, technical education, and legal frameworks position it among the best countries to outsource software development, offering software solutions, AI development, and nearshore collaboration for digital transformation.

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