endorsedOngoing

Field Service Management Mobile & Web Platform with QuickBooks Integration

Services Covered:

Mobile Application Development • Website Development • Application Integration • Software Maintenance and Support

Industry

Business Consulting & Services

Duration

121 months

Budget

50K - 199K

Start Date

1 July 2016

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Zazmic Inc is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

San Francisco, United States of America

Project Summary

Zazmic developed a field-service management platform consisting of a web admin portal and iOS and Android mobile apps that communicate in real time and include mapping and dispatch functionality. The platform supports onsite invoicing, order changes, and payments via QuickBooks integration. The client reports the product is reliable, received positive feedback from investors and beta testers, and that Zazmic provided responsive, on-time project management and ongoing maintenance.

Key Challenges

Need to develop mobile apps and website and ensure communication between them
Add features and functionalities to the existing product/platform
Limited internal development resources (only one in-house resource)

Project Deliverables

Admin web portal (dashboard for managers)
iOS mobile app for employees
Android mobile app for employees
Real-time communication/sync between mobile apps and web portal
QuickBooks integration for invoicing and payments
Backend services (Ruby on Rails and Python)
Quality assurance and ongoing maintenance

Project Solution

Zazmic built an admin web portal and companion iOS and Android mobile apps with real-time mapping and dispatch capabilities. They implemented onsite invoicing, order changes, and payment workflows by integrating the platform with QuickBooks, and developed backend services using Ruby on Rails and Python. The vendor supplied project management, mobile and web developers, and QA resources, and continues to provide maintenance and product improvement suggestions.

Project Outcome

Product functions reliably and meets client needs (positive investor and advisor impressions)
Beta testers provided actionable feedback for further improvements
Vendor provided strong project management: 24/7 availability, timely delivery, and regular demos

Platforms

Mobile
Web

Tech Stack

Ruby on Rails
Python

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The platform is reliable and has received positive feedback based on its functionality. Zazmic is an engaging partner and is constantly available to the client. The entire team was constantly on time and stayed on course throughout the project.”
Anonymous
CEO
Date: 01/04/2017