endorsedOngoing

End-to-End Platform Development and Ongoing Technical Support for Matchmaking Company

Services Covered:

Custom Software Development • Mobile Application Development • Website Development • Software Maintenance and Support

Industry

Business Consulting & Services

Duration

184 months

Budget

50K - 199K

Start Date

1 April 2011

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Daffodil Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

MasterMatchmakers.com

West Palm Beach, United States of America

Project Summary

Daffodil Software has managed the technology stack for a matchmaking company for over a decade, building native iOS and Android apps, web applications, and an extensive administrative portal. Their support and maintenance enabled the client to scale the business online and contributed to significant growth.

Key Challenges

Transform a brick-and-mortar business into a fully online e-commerce operation.
Require end-to-end technology management to operate the business front to back including admin and client portals.

Project Deliverables

Native iOS app
Native Android app
Web application
Administrative portal and client portal
Custom CRM on an open-source CMS with custom modules for email parsing, transaction processing, background checks, inventory control, and reporting

Project Solution

They designed, developed, and deployed a full front-to-back solution including native iOS and Android apps, web applications, and an administrative and client portal. They built a custom CRM on top of an open-source CMS with custom modules for email handling and parsing, transaction processing, background checks, inventory control, and reporting. The vendor has provided ongoing development, support, and maintenance for the client's technical infrastructure and assigned a project manager to coordinate work.

Project Outcome

The company has tripled in size since migrating to the implementation.
The solution scales and allows adding seats without licensing fees.
Building the custom solution was more economical than buying an off-the-shelf product.
Improved project management via an assigned project manager and organized maintenance processes.

Platforms

Mobile
Web

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Daffodil Software's support has been critical to the business, which has tripled in size. That growth can be attributed to their robust support. Over time, they've established an excellent working relationship with the client. They continue to demonstrate a commitment to the client's success.”
Steve Ward
CEO
Date: 06/11/2020