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Desktop Ordering & Support App for Cleaning Machine Manufacturer

Services Covered:

Custom Software Development • Desktop Application Development • UI/UX Design
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Industry
Industry

Engineering & Manufacturing

Duration
Duration

13 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 February 2021

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
72/100
Good

Project Capability Score (PCS) estimates how capable Yugasa Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Delta Solutions

map India

Project Summary

Yugasa Software Labs developed a desktop ordering and support application for a cleaning machine manufacturer, delivering design files, an installation manual, and the desktop app. The solution automated repetitive tasks, improving the client's payment pipeline by 80% and freeing roughly 40% of staff time.

Key Challenges

  • Automate repetitive tasks such as payment collections and support requests
  • Provide a desktop application (Windows and Mac) rather than a public online platform
  • Include a customer support ticketing solution within the same platform
  • Reduce human intervention by at least 30%

Project Deliverables

  • Desktop application (Windows and Mac OS)
  • Design files
  • Installation instruction manual

Project Solution

Selected via Google search and initial meetings. Completed SRS and milestone-based development, building a desktop application using ElectronJS for Windows and Mac OS. Delivered design files, an installation manual, and the desktop app; conducted weekly demos and testing during development. The vendor team included a PHP developer, ElectronJS developer, UI/UX designer, QA professional, and project manager.

Project Outcome

  • Improved the client's payment pipeline by 80%
  • Freed up about 40% of the client's staff to work on other tasks
  • Eliminated the need to chase customers for payments through online payments

Platforms

  • DesktopDesktop

Tech Stack

  • ElectronElectron
  • PHPPHP

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Yugasa Software Labs improved the client's pipeline by 80% and freed up about 40% of the client's staff so they can work on other tasks. They paid attention to the client's needs and acted on them instead of showcasing their own skills.”

Aditya Bhotika

Co-Founder

Note: This endorsement is based on publicly available client feedback from external review sources.

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