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White-label Web Development & Salesforce Integration for Creative Agency

Services Covered:

Website Development • Salesforce Solutions • Data Analytics
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Industry
Industry

Advertising & Marketing

Duration
Durationinfo-circle

65 months

Budget
Budget

Confidential

Start Date
Start Date

1 October 2019

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable Troon Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

NightOwl Creative

mapMason, United States of America

Project Summary

Troon Technologies acts as a white-label web development partner for a creative agency, delivering website design, custom Salesforce CRM integrations, email marketing execution, and analytics. The ongoing partnership (since Oct. 2019) expanded the client's capacity, optimized newsletter distribution through Salesforce, improved data-driven decision-making with analytics, and enhanced system reliability through continuous support.

Key Challenges

  • Provide white-label web development services for the agency's clients
  • Develop and optimize newsletters and investor relations websites using Salesforce Cloud Pages
  • Create newsletters and IR emails on Salesforce Email CRM
  • Generate reports using Salesforce and Google Analytics data
  • Provide ongoing support and maintenance services

Project Deliverables

  • Website design and custom responsive website development
  • Salesforce CRM development and custom integrations
  • Branded email templates and automated email marketing workflows in Salesforce
  • Data analytics dashboards and reporting using Salesforce and Google Analytics

Project Solution

Troon Technologies provides ongoing white-label web development, handles Salesforce CRM integrations (including Cloud Pages), executes email marketing campaigns and templates within Salesforce, and delivers analytics and reporting using Salesforce and Google Analytics. They act as an extension of the agency's team, providing continuous support, maintenance, and performance optimizations for multiple clients.

Project Outcome

  • Expanded client capacity and ability to scale services
  • Optimized newsletter distribution via Salesforce with improved engagement
  • Data-driven decision making from Salesforce and Google Analytics reporting
  • Enhanced system reliability with continuous support and maintenance

Platforms

  • WebWeb
  • CRMCRM
  • CloudCloud

Tech Stack

  • SalesforceSalesforce
  • Google AnalyticsGoogle Analytics

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Thanks to Troon Technologies, we've expanded our capacity, streamlined how we send out our newsletter, and made our systems more reliable. They've been dedicated, committed, and fast, and their support never stops. Their professionalism and expertise also stand out.

Brandon Pridgett

Founder & CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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