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EndorsedendorsedOngoing

Social Media Management Web Platform Development

Services Covered:

Custom Software Development • Website Development
Project hero — replace with case study imagery
Industry
Industry

Advertising & Marketing

Duration
Durationinfo-circle

58 months

Budget
Budget

Confidential

Start Date
Start Date

1 January 2017

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable AKRA Polska is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Linkasoarus

mapHuntersville, United States of America

Project Summary

AKRA Polska built a social media management web platform for a franchise-focused SaaS client, delivering a site with integrations to social media providers and merchant services. The vendor provided end-to-end web development, AWS-based infrastructure and ongoing maintenance, communicating primarily via Slack and Loom. The client reports improved customer retention and satisfaction and timely resolution of minor bugs.

Key Challenges

  • Complete web development
  • Integrate with social media companies and merchant services

Project Deliverables

  • Web platform for social media management and franchisees
  • Integrations with social media companies and merchant services
  • AWS-based infrastructure and deployments
  • Ongoing bug fixes and maintenance

Project Solution

AKRA Polska was selected via referral and engaged to design and build a web platform based on the client's vision. The team communicated primarily via Slack and used supporting platforms including AWS, Zenput and SendGrid. Development included feature demos shared via Loom, testing, and staged deployments to production. The assigned team consisted of a project manager, a lead developer and a rookie developer, and the vendor provides ongoing maintenance and bug fixes.

Project Outcome

  • High customer retention and customer satisfaction
  • Increased platform marketing for customer acquisition
  • Minor bugs are addressed and resolved quickly

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“AKRA Polska has increased client's customer retention and satisfaction significantly. They understood the client's vision well with a sincere interest in helping them become more successful. Moreover, they are continuously able to address minor bugs in a timely manner.”

Ryan Swanson

President

Note: This endorsement is based on publicly available client feedback from external review sources.