endorsedOngoing

Team Extension & Web Development for E‑Commerce Hosting Provider

Services Covered:

Custom Software Development • Staff Augmentation

Industry

E-commerce & Retail

Duration

77 months

Budget

200K - 999K

Start Date

1 March 2020

Team Size

6-10 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable The Software House is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Netherlands

Project Summary

The Software House provided team-extension web development support to an e-commerce hosting company, building frontend and backend features using React and Symfony. They set up architecture and implemented features such as DNS management and a notifications API. The engagement increased the client's development capacity and allowed them to scale work between frontend and backend while preserving ownership of code. The vendor was noted for fast onboarding, flexibility, and effective knowledge transfer.

Key Challenges

The client had only three in-house developers.
Priorities were driven by customer needs, making planning difficult and frustrating.
The client needed to extend developer capacity to create and follow a roadmap.

Project Deliverables

Web frontend (React)
Web backend (Symfony PHP)
DNS management feature
Notifications API (WhatsApp, email, Slack)
Architectural setup and implementation

Project Solution

The vendor worked in a team-extension model using the client's processes and project management. They set up architecture and implemented frontend and backend functionality, delivering features such as a DNS management system and a notifications API. Development used React on the frontend and Symfony on the backend, and the vendor provided knowledge transfer and onboarding processes so the client could continue building on the delivered code.

Project Outcome

Increased development capacity and flexibility allowing the client to shift focus between frontend and backend.
Reached all goals 50% of the time, with unmet goals typically due to external factors.
Implemented a two-week sprint cadence with clear specifications and commitments.
Fast onboarding and effective internal knowledge transfer enabled rapid productivity.

Platforms

Tech Stack

React.js
Symfony Framework

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The Software House's team helped the client scale up. They're hardworking, flexible, and efficient. While they could be more direct, their productive team is very agile and experienced.”
Pieter Beens
COO
Date: 08/02/2021