endorsedCompletedCMS Enhancements & Staff Augmentation for Home & Living E‑Commerce
Services Covered:
Industry
E-commerce & Retail
Duration
5 months
Budget
50K - 199K
Start Date
1 January 2022
Team Size
1-5 Employees
Engagement Model
Offshore
Project Capability Score (PCS)
68/100
Good
Project Capability Score (PCS) estimates how capable Requestum is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Confidential
Groningen, NetherlandsProject Summary
Requestum deployed two Symfony developers to enhance and maintain the CMS of a multinational home & living e-commerce company. They implemented new shipping rules, updated email templates, added features and dashboards, and connected multiple APIs to improve stock, order, shipment and refund workflows. The client praised direct communication via Skype and Asana and the vendor's hands-on developers.
Key Challenges
- Maintenance and improvement of existing functions.
Project Deliverables
- Middleware application for product, stock, order, shipment and refund data
- Integrations with WooCommerce, Bol.com, Wayfair, Channable and supplier/finance/shipping APIs
- Admin panel for employees
- Shipment scanning interface for suppliers
- Returned product forms for end customers
- Reporting tool for accountants
Project Solution
Requestum provided candidate CVs and performed test tasks; two Symfony developers were hired. They built and maintained a middleware application that handles product, stock, order, shipment, returned product and refund data. The solution integrated e-commerce channels (WooCommerce, Bol.com, Wayfair, Channable) and multiple supplier, financing and shipping APIs. Background tasks run via cronjobs and queues, and the middleware exposes four web interfaces (admin panel, supplier shipment scans, customer return forms, and an accounting reporting tool). The system was built with PHP 7.4 and Symfony 5, backed by MySQL 8, RabbitMQ and Redis, containerized with Docker, hosted on a private VPS, and monitored with Sentry.
Project Outcome
- Maintenance and improvement of existing CMS functions
- New shipping rules implemented for existing shipping providers
- Interfaces created for stock locations, shipping rules, and account management
- Features added to revenue-reporting CSVs and updated e-mail templates
- Dashboards and reporting tools created for revenues, costs and customer service
- API integrations completed with new payment service provider and shipment company
- Improved communication and direct access to experienced programmers via Skype and Asana
Platforms
Web
Tech Stack
PHP
Symfony Framework
MySQL
Redis
Docker
Client Endorsement
Overall Review Rating
5
5 out of 5 stars
5 out of 5 starsTimeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“From creating dashboards to connecting APIs, Requestum successfully managed and improved the functionalities of the client's CMS platform. The client also commended the vendor's easy and direct communication via Skype and Asana.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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