endorsedOngoing

API Integration & Ongoing Support for Widgety's Content Distribution Platform

Services Covered:

Website Development • Software Maintenance and Support • API Development • Staff Augmentation

Industry

Hospitality, Travel & Tourism

Duration

129 months

Budget

50K - 199K

Start Date

1 November 2015

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable SumatoSoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Widgety

United Kingdom

Project Summary

SumatoSoft provides ongoing web maintenance and feature development for a digital content-distribution platform used by paying customers. They supply three full-time developers who maintain the website, fix bugs, and deliver new Ruby on Rails functionality including a Chameleon-based rebuild and API integrations. The client reports improved client interest, fewer support issues, and praises SumatoSoft's responsiveness and transparent communication.

Key Challenges

Upgrade and add features to an existing system
Rebuild legacy site and integrate APIs from the main platform
Improve usability by enabling bulk uploads of events and promotions

Project Deliverables

Rebuilt website in Chameleon with API integration
New fields and features on the platform
Bulk uploader for events and promotions
Ongoing website maintenance and Ruby on Rails development

Project Solution

SumatoSoft functions as the client's full-time IT provider, supplying three full-time developers to maintain the website, investigate and fix bugs, and implement new Ruby on Rails development. Their initial engagement was a rebuild of an older site in Chameleon with full API integration from the client's main platform, which led to expanded scope. They developed new fields and features across the platform and built a bulk uploader to simplify event and promotion uploads. The team uses JIRA for project management, holds daily Skype calls, and coordinates with the client's Trello workflow.

Project Outcome

More clients and increased interest due to a constantly evolving platform
Fewer support requests compared with the previous developer
Improved project management and communication through daily calls and JIRA/Trello coordination