endorsedOngoing

Platform Migration and Captive Portal Development for UK Internet Provider

Services Covered:

Custom Software Development

Industry

Telecommunications

Duration

91 months

Budget

1M - 10M

Start Date

1 January 2019

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Sombra is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Wifinity

United Kingdom

Project Summary

Sombra provides front- and backend development for a UK internet provider, using Java, Kotlin, Vue.js, and Node.js. They developed and maintain the client's captive portal and RADIUS, migrated around 200,000 users, consolidated two systems, and significantly reduced backlog tickets from over 400 to three. The engagement began in January 2019 and is ongoing.

Key Challenges

No in-house development team, required outsourced development.

Project Deliverables

Captive portal development and maintenance
RADIUS development and maintenance
Migration of around 200,000 customers to the platform
Consolidation of two systems
Configurable portal supporting multiple customer requirements

Project Solution

Sombra provided front- and backend software development using Java, Kotlin, Vue.js, and Node.js. The team developed and maintained the client's captive portal and RADIUS, migrated users to the client's platform, and consolidated two systems. They delivered a configurable portal to support different customer requirements and worked as an outsourced development team composed of four Java developers and one frontend developer.

Project Outcome

Reduced backlog from over 400 tickets to 3 tickets.
Migrated around 200,000 customers onto the platform.
Consolidated two systems resulting in cost savings.
Improved system stability and kept services up and running.
Delivered a configurable portal to meet different customer requirements.

Platforms

Tech Stack

Java
Kotlin
Vue.js
Node.js

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Since engaging with Sombra, the client has seen a reduction in backlog tickets, and Sombra has migrated over 200,000 users onto the client’s platform. The client has been thrilled with the work from Sombra. The team collaborates effectively and brings experience and passion to the project.”
Nemanja Prekovic
Head of Software Development & QA
Date: 08/08/2023