endorsedOngoing

CRM Front-End and Architecture Redesign for Telecom Carrier

Services Covered:

Custom Software Development

Industry

Telecommunications

Duration

99 months

Budget

200K - 999K

Start Date

1 May 2018

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable IN Team is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Warsaw, Poland

Project Summary

IN Team rebuilt and redesigned the front-end UI and system architecture for a CRM used by a telecommunications client in Poland. They rewrote the legacy Angular.js frontend to a modular React-based interface, created shared UI components and a style guide, and integrated into the client’s team using agile processes. The new UI received very positive customer feedback and the client has commissioned additional modules; the engagement is ongoing.

Key Challenges

Redesign system architecture to enable future development.
Reconstruct the frontend from Angular.js into a modular React UI.
Support a large user base used by thousands of call-center and point-of-sale workers.

Project Deliverables

Redesigned system architecture
Modular React-based user interface
Front-end architecture implementation
Library of shared front-end components
UI style guide for external vendors

Project Solution

IN Team was engaged to replace the legacy Angular.js front-end with a React-based modular UI. They extended the client’s internal team to design and implement front-end architecture from scratch, developed a library of shared front-end components, and produced a UI style guide to be used by other vendors. The vendor worked in an agile process alongside the client and supplemented resources as needed.

Project Outcome

New UI received very good customer feedback.
Client ordered new modules and cooperation is ongoing.
Agile project management and responsive coordination improved delivery.

Platforms

Tech Stack

React.js
AngularJS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“IIN Team (formerly InFront) developed a functional and well-designed UI that received good customer feedback. The agile approach to project management worked well. Responsive and knowledgeable in large-scale development, they applied additional resources to issues when needed.”
Bartosz Zacharuk
Head of Software Development
Date: 11/17/2019