E-commerce Development & UX for Marketing Agency Client
Services Covered:

Industry
Advertising & Marketing
Duration
4 months
Budget
Confidential
Start Date
1 March 2019
Team Size
Confidential
Engagement Model
Onshore
Project Capability Score (PCS)
73/100
Good
Project Capability Score (PCS) estimates how capable RubyGarage is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Malachite
Project Summary
RubyGarage provided development and design support to a digital marketing agency's client, conducting market research, UX design, and building a new e-commerce shop using Ruby on Rails and React. The vendor communicated directly with the client to avoid scope creep and provided ongoing development and support. The engagement reduced bounce rates and delivered a flexible, responsive team praised for project management and communication.
Key Challenges
- Need for a strong development team to support a third-party client
- Need for interactive and visual design to support the client's needs
- Help the client create a new business model and roll out new services to market
Project Deliverables
- Market research and customer personas
- UX wireframes, state-screens and flows
- Visual design and page elements
- Sitemap and feature set
- New e-commerce site developed with Ruby on Rails and React
- Ongoing development and support
Project Solution
RubyGarage conducted market research to identify customer personas, produced UX deliverables (state-screens, flows, wireframes), created visual designs and page elements, and built a new e-commerce shop. The team developed the site using Ruby on Rails and React, created a sitemap and feature set, and communicated directly with the client to clarify requests and avoid scope creep. The engagement included ongoing development and support and was managed via an assigned project manager.
Project Outcome
- Reduced bounce rates for the e-commerce platform
- Successfully executed a site redesign for a major client
- Delivered work ahead of schedule through fast-paced delivery
- Improved client communications, responsiveness, and scalability of resources
Platforms
Web
E-commerce Platform
Tech Stack
Ruby on Rails
React.js
Client Endorsement
Overall Review Rating
5
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“RubyGarage met expectations, reducing bounce rates. Their personable approach streamlined the entire engagement. Their skilled team is responsive and helpful. Their flexibility supplemented their professional management style.”
Note: This endorsement is based on publicly available client feedback from external review sources.
More Projects by RubyGarage
Endorsed
Ongoing
Software Development
Ruby on Rails Upgrades for Identity & Access Management Company
Services Covered:
+1 more
Endorsed
Ongoing
Software Development
Content Publishing Platform Redevelopment & Dashboard
Services Covered:
+2 more

