endorsedOngoing

SaaS Extension Development & Design Partnership

Services Covered:

Custom Software Development • UI/UX Design

Industry

Information Technology

Duration

223 months

Budget

1M - 10M

Start Date

1 January 2008

Team Size

11-15 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

80/100

Strong

Project Capability Score (PCS) estimates how capable Mercury Development is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

St. Louis, United States of America

Project Summary

Mercury Development is co-developing a SaaS extension for an existing product, contributing to development, design, and user-experience work. The engagement focuses on building an MVP with backend infrastructure on Amazon Web Services and planned AI features. The client reports long-term collaboration, wide product reach, and strong technical problem-solving and project management practices.

Key Challenges

Create a SaaS extension for an existing product
Execute a complex, long-delayed project after a multi-year pause

Project Deliverables

Minimum viable product (MVP)
SaaS extension of an existing product
Backend infrastructure on AWS (database and storage services)
Design and user-experience deliverables

Project Solution

The vendor reviewed a five-page concept brief and assigned product managers and development staff to establish roles across development, design, and UX. They are building a minimum viable product (MVP) using Amazon Web Services for backend database and storage, and planned AI/machine features. The engagement is currently in the design stage with development slated to begin imminently.

Project Outcome

Products reached hundreds of thousands of customers in more than 100 countries
Company experienced steady growth and maintained a strong reputation
Regular project management through weekly meetings and Jira ensured clear progress tracking
Vendor consistently solved complex technical obstacles and prioritized essential features

Platforms

Desktop
SaaS
Web

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Mercury's software and web applications are used by almost a million customers worldwide. Their keen perception prevents inefficient development, and their innovative technology consistently produces state-of-the-art products.”
Anonymous
CTO
Date: 05/15/2018