EndorsedendorsedOngoing

Employment Verification Platform for NCS (Fintech Mortgage Services)

Services Covered:

Custom Software Development
Project hero — replace with case study imagery
Industry
Industry

Financial Services

Duration
Duration

79 months

Budget
Budget

200K - 999K

Client Size
Start Date

1 January 2020

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
75/100
Good

Project Capability Score (PCS) estimates how capable Kellton is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

NCS

mapHammonton, United States of America

Project Summary

Kellton provided custom software development to a fintech (NCS) and built an employment verification application that connects users and employers via phone, web, email, and fax and integrates third-party partner services. The platform automates previously manual employment verifications, reducing average verification time substantially and has been in production for over two years. The team conducts biweekly meetings, uses Jira for project management, and continues to add services to increase automation and efficiency.

Key Challenges

  • Develop a very complex verification-of-employment application
  • Provide a single interface that engages customers and verification employers via phone, email, fax, and web
  • Integrate several third-party partner services to ensure quick, secure, and accurate verifications

Project Deliverables

  • Employment verification application
  • Web interface
  • REST API for completion reports
  • Integration with third-party partner services

Project Solution

Kellton delivered a human-automation employment verification application that consolidates multiple engagement channels (phone, email, fax, web) and integrates several third-party partner services. The vendor implemented functionality to produce completion reports accessible via a web interface and APIs. The engagement was staffed by a team of four full-time developers and one project manager and executed as a multi-year implementation with ongoing enhancements.

Project Outcome

  • The application has been in full production for over two years.
  • Average manual employment verification time was cut to a fraction of the time prior to the application.
  • The client continues to add services to increase automation and efficiency.
  • The client reports strong developer effort and ongoing collaboration (biweekly meetings, Jira usage).

Platforms

  • WebWeb
  • API/Integration PlatformAPI/Integration Platform

Tech Stack

  • REST APIREST API

Client Endorsement

Overall Review Rating

4star4 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Kellton has developed a functional employment verification application that has automated tedious tasks and increased efficiency for the client's team. Kellton has met with the client twice weekly and managed tasks in Jira. The client has been pleased with the partnership.

Jeff Herington

CIO

Note: This endorsement is based on publicly available client feedback from external review sources.

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