endorsedOngoing

Online Portal and Ongoing Support for Long-Term Care Insurance Applications

Services Covered:

Custom Software Development

Industry

Financial Services

Duration

199 months

Budget

200K - 999K

Start Date

1 January 2010

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Teravision Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

LTCI Partners

Lake Forest, United States of America

Project Summary

Teravision Technologies developed an online portal to capture and submit long-term care insurance applications and continues to provide maintenance, support, and new feature development. Internal stakeholders praise Teravision for smooth cooperation, responsiveness, and adherence to deadlines. The client, LTCI Partners, is a national brokerage firm specializing in long-term care insurance.

Key Challenges

Build an online system to capture and submit insurance application information
Provide ongoing development and support for new releases and enhancements

Project Deliverables

Online portal application for insurance application capture and submission
Maintenance and support of the application
New releases and enhancements

Project Solution

The vendor scoped, verified requirements, and built an online portal to capture and submit long-term care insurance applications. They developed the application using Java, Oracle, and AWS, and now provide ongoing maintenance, support, and enhancements for new releases. The engagement includes a designated point of contact and a six-person delivery team working with the client’s processes.

Project Outcome

Very good collaboration despite the vendor being overseas
Proactive identification of issues and suggestions
Good communication and fast turnaround
Strong partnership and ability to meet deadlines using Kanban/scrum processes
Responsive support for process enhancements

Platforms

Tech Stack

Java
Oracle
Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Internal stakeholders praise Teravision for their smooth cooperation, saying they’ve integrated well into established business practices and problem-solving methods. Responsive and organized, they adhere to deadlines.”
Elzia Sekou
Lead Application Engineer
Date: 04/27/2020