endorsedOngoing

Ongoing Development Support for Telecommunications Service Firm

Services Covered:

Custom Software Development

Industry

Telecommunications

Duration

124 months

Budget

200K - 999K

Start Date

1 April 2016

Team Size

30+ Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable IntexSoft Software Development is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Saint Petersburg, Russia

Project Summary

IntexSoft provides ongoing development support for a telecommunications BSS provider, delivering front- and back-end development and testing for customer-service automation using technologies such as JavaScript, AngularJS and Java. Their responsive project management and technical competence led to an ongoing, long-term cooperation and strong contributions across multiple projects.

Key Challenges

Need for specialists with strong teamwork skills and enterprise-level app development expertise
Requirement for a reliable IT partner to form a long-term relationship to support business expansion

Project Deliverables

Customer service automation projects
Front-end and back-end development
Automated testing (Selenium, Protractor, Jasmine)

Project Solution

IntexSoft initiated contact and was selected after competency comparisons. Their specialists worked on multiple projects focused on customer-service automation for mobile service providers, delivering front- and back-end development and automated testing using JavaScript, AngularJS, Java, PL/SQL, Selenium, Protractor, and Jasmine. The engagement grew from a single developer to a team of more than 30 across team-based (four) and individual assignments.

Project Outcome

Agreed to a long-term cooperation
Consistent, valuable contributions to projects and responsive support
Established productive communication using JIRA, Confluence, TeamCity, and TestRail

Platforms

Tech Stack

JavaScript
AngularJS
Java
SQL

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to their deep-knowledge base and thorough, technical, responsive project management, IntexSoft has become a go-to development partner. Their adaptability regarding priorities and timelines and penchant for working outside of normal hours helped cement their elevated status.”
Anonymous
Procurement Manager
Date: 09/17/2018