endorsedOngoing

RPA Developer Staff Augmentation for Property Management Company

Services Covered:

Staff Augmentation

Industry

Real Estate

Duration

55 months

Budget

50K - 199K

Start Date

1 January 2022

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

69/100

Good

Project Capability Score (PCS) estimates how capable Ingenia Agency is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Porter, United States of America

Project Summary

Ingenia Agency provides staffing services to a property management company, sourcing RPA developers with SQL knowledge to support the client’s internal projects. The client reports that the provided resources are skilled and have helped complete a lot of work; communications occur via Zoom and the vendor is praised for responsiveness and a strong talent pool.

Key Challenges

Lack of in-house resources to handle all projects.

Project Deliverables

One RPA engineer
Candidate sourcing and screening
Onboarding and training support for provided resources

Project Solution

Ingenia sourced candidates based on client-provided job descriptions, presented candidates for interview, and supplied staff that match requested skills (two years of automation experience, intermediate SQL, and English proficiency). They provide general training in company code of conduct and protocols; the client handles role-specific process training. Currently the vendor provides one RPA-focused engineer to the client’s project and maintains primary contacts through a head of talent and chief growth officer.

Project Outcome

Current RPA developer is very strong and has enabled the client to complete a lot of work
Ingenia has provided other strong candidates and delivers prompt, friendly customer service
Some candidates were not a fit, indicating room to improve screening (particularly English proficiency)

Platforms

API/Integration Platform

Tech Stack

Client Endorsement

Overall Review Rating

4.38

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Ingenia Agency’s resources are very skilled and talented, and they’ve helped the client complete a lot of work. The team is very friendly, proactive, responsive, and communicative via Zoom. Additionally, they have a large pool of talent and offer excellent customer service.”
Anonymous
RPA Developer
Date: 01/09/2023