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Point-of-Sale Ticketing System for Cultural Festival

Services Covered:

Custom Software Development
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Industry
Industry

Information Technology

Duration
Duration

14 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 March 2018

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Infoxen is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

International Culture Exchange Group

mapSydney, Australia

Project Summary

Infoxen Technologies delivered an end-to-end point-of-sale ticketing system for a cultural festival, building frontend and backend components using Angular 7, Bootstrap, and Java 8. The system reduced manual staff involvement in ticketing and improved the end-user booking and payment experience. The vendor followed an agile approach, provided architecture and design documentation, and maintained transparent communication throughout the engagement.

Key Challenges

  • Develop a unique ticket-booking platform for the festival.
  • Enable easy monitoring of total tickets sold and tickets remaining.
  • Provide full control of ticket booking during the festival.

Project Deliverables

  • Point-of-sale (POS) ticketing system (Kiosk and mobile)
  • Frontend implementation (Angular 7, Bootstrap)
  • Backend services (Java 8)
  • Technology research document and architecture/design documents
  • Agile delivery with high-quality code

Project Solution

Infoxen developed an end-to-end POS ticketing application that runs on kiosk devices and mobile. They began with a technology research document, provided design and architecture documents, and implemented the frontend with Angular 7 and Bootstrap and backend services in Java 8. The team followed an agile methodology, used tools such as Jira, Slack and Trello for collaboration, and managed day-to-day communication via Skype/Zoom.

Project Outcome

  • Employees experienced reduced workload and a hassle-free ticketing process.
  • End-users gained a faster booking flow and easier payment experience.
  • Project management was effective and transparent despite time differences, using Jira, Slack and Trello.
  • The delivered system met company requirements and provided a secure infrastructure.

Platforms

  • KioskKiosk
  • MobileMobile

Tech Stack

  • AngularAngular
  • BootstrapBootstrap
  • JavaJava
  • JiraJira
  • TrelloTrello

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The system developed by the Infoxen Technologies team meets the company's requirements perfectly, allowing the in-house staff to reduce their role in the ticketing process and providing end-users with a seamless experience. The team was transparent, open, and skilled throughout.”

Ryan Lee

Implementation Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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