endorsedOngoing

Mobile App for Vehicle Export/Import Services

Services Covered:

Mobile Application Development

Industry

Automotive

Duration

95 months

Budget

10K - 49K

Start Date

1 September 2018

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable ideil is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Lutsk, Ukraine

Project Summary

Ideil developed a robust mobile app for a vehicle export/import services company to let customers view services, submit requests, evaluate import taxes, check vehicle options by VIN, track orders and payments, and message a personal manager. The app's downloads have been increasing daily and more clients are using the app to communicate with managers instead of messaging apps, improving quality control. The engagement leverages Redmine for task tracking and Telegram for team communication.

Key Challenges

Provide clients a streamlined way to communicate with their personal manager via a mobile app.
Deliver an in-pocket solution for accessing and managing export/import services.

Project Deliverables

Mobile app with service information
Request submission feature
Tax evaluation tool for imports
VIN lookup for vehicle options
Order/status tracking
Payments integration
In-app messaging with a personal manager

Project Solution

Ideil, a partner since 2013, delivered a robust mobile application enabling clients to view company services, submit service requests, evaluate import taxes, check vehicle options by VIN, follow order status and payments, and message a personal manager. The vendor provided design, development (iOS and Android), technical leadership and QA. Communication used Redmine for task tracking and Telegram for ongoing chat.

Project Outcome

App downloads have been increasing daily.
More clients prefer communicating with managers via the mobile app instead of messaging apps.
Better quality control of services provided by managers.
Smooth, well-communicated workflow using Redmine and Telegram.

Platforms

Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Attributing the project’s success to ideil's quality work, the client is extremely pleased with the rising number of app downloads daily. The company's customers also have become accustomed to communicating with a manager through the app rather than other channels. Their team has incredible skills.”
Albina Tiupa
Project Manager
Date: 08/04/2020