endorsedOngoing

County Tax Collection System & Online Payment Portal

Services Covered:

Custom Software Development

Industry

Government & Public Safety

Duration

211 months

Budget

10M+

Start Date

1 January 2009

Team Size

11-15 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable Gorilla Logic is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Santa Clara County Tax Collector's Office

Santa Clara, United States of America

Project Summary

Gorilla Logic developed and continues to maintain an enterprise tax collection system for Santa Clara County, including an online payment portal and integrations with cloud components. The vendor built a Java-based backend, added native mobile apps and reporting capabilities, and has consistently met deadlines. Their understanding of California tax law and continual adoption of new technologies led to a contract extension and long-term partnership.

Key Challenges

Develop enterprise software for the county's tax collection system

Project Deliverables

Online payment portal
Native iOS mobile app
Native Android mobile app
Java-based tax tracking system
Cloud integration
Reporting tools

Project Solution

Gorilla Logic evolved an initial Java J2EE implementation into a comprehensive tax collection platform that includes an online payment portal, Java-based tax tracking system, and native iOS and Android apps. They integrated backend systems with cloud components, implemented reporting and automated build and test tooling, and continuously introduced new technologies to improve functionality and public data access.

Project Outcome

Send about a million bills a year and process over $5.5 billion in payments
Manage records for 500,000 properties with the system tracking all payments and fund allocations
Consistently meet deadlines and provide reliable project management
Deep domain knowledge of California tax code applied to software implementation

Platforms

Mobile
Web

Tech Stack

Java
iOS
Android
Oracle
Scala

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Gorilla does high-quality work and never misses deadlines. The original contract was only for three years, but their excellent capabilities have led to an extended contract. They took the time to understand California tax laws and used that knowledge to build effective and efficient products.”
Joseph Coogan
Development Manager
Date: 05/22/2018