endorsedOngoing

Mobile & Web App Development for Retail Company

Services Covered:

Mobile Application Development • Website Development

Industry

E-commerce & Retail

Duration

91 months

Budget

200K - 999K

Start Date

1 January 2019

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

83/100

Strong

Project Capability Score (PCS) estimates how capable Futured is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Prague, Czech Republic

Project Summary

Futured developed multiple mobile and web applications for a retail company, including customer-facing apps and internal tools. They delivered designs and estimates, supported iOS and Android development (with several Android-only apps and kiosk-mode apps), and helped implement business features such as cash-on-delivery. The client notes strong flexibility and adherence to timelines, though QA quality has been a recurring concern.

Key Challenges

Build mobile and web applications for both customer-facing and internal use
Secure customers' personal data and optimize internal processes
Automate communication to reduce manual email work

Project Deliverables

Mobile apps (iOS and Android)
Multiple Android apps (4–5)
Web apps and internal tools
Self-service kiosk apps (kiosk mode)

Project Solution

Futured developed multiple mobile and web applications for the client, building some projects from scratch and modernizing others that replaced manual processes. They provided designs (using Miro), development estimates, and managed projects in Jira. The deliverables included a cross-platform mobile app, several Android apps (including kiosk-mode apps), and web/internal tools; they also implemented a cash-on-delivery payment flow for the e-commerce app.

Project Outcome

Implemented a cash-on-delivery payment method that directly impacted order handling and business metrics
Futured operated autonomously, adapted priorities flexibly, and generally adhered to timelines and cost estimates
Some QA issues were identified during user acceptance tests, resulting in returned work

Platforms

Mobile
Web

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Futured has helped the client with important projects, such as implementing a cash-on-delivery method for an e-commerce app. The team is flexible and adjusts their workload based on the client’s needs. The team follows the timeline and cost for the development, but their QA can be improved.”
Anonymous
IT Project Manager, Retail Company at Confidential
Date: 10/17/2025