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Drupal-Based Membership Platform MVP for Nonprofit-Focused IT Company

Services Covered:

Custom Software Development • CMS Development
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Industry
Industry

Information Technology

Duration
Duration

16 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 July 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
71/100
Good

Project Capability Score (PCS) estimates how capable Five Jars is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Open Y

mapMinneapolis, United States of America

Project Summary

Five Jars developed a Drupal-based membership platform (MVP) for an IT services company serving nonprofits, enabling authenticated content delivery, on-demand and live video libraries, and account personalization. The platform included features such as a favorites list and in-platform 1-on-1 video chats to keep members engaged. Within the first year of launch the client saw a 150% increase in their client base, and the vendor maintained strong communication and flexible project management throughout the engagement.

Key Challenges

  • Clients faced serious financial crunches due to mandatory facility closures during COVD-19
  • Need to reach and engage members remotely and maintain client relationships
  • Requirement to provide self-managed client sign-in, on-demand and live video libraries, and account personalization for distinct membership bases

Project Deliverables

  • Drupal-based content management system
  • Authenticated-user content delivery (restricted access)
  • Integration with YouTube and Vimeo for on-demand and live streaming
  • Favorites list for personalized content
  • 1-on-1 in-platform video chat feature
  • MVP release of the platform

Project Solution

Five Jars built a Drupal-based content management system that delivered content only to authenticated users. They ran a kickoff with the client and a second developer agency, and delivered an MVP that integrated with YouTube and Vimeo to manage on-demand and live-stream video libraries. The vendor implemented account personalization features including a favorites list and later added 1-on-1 video chat functionality, and worked with a core team of three while consulting additional resources as needed.

Project Outcome

  • 150% increase in the client's existing client base within the first year of launch
  • Numerous client anecdotes indicating the product helped businesses remain relevant during COVID-19 disruptions
  • Strong project management evidenced by use of Slack, Jira, and twice-weekly calls and the ability to meet deadlines despite shifting requirements

Platforms

  • CMSCMS
  • WebWeb

Tech Stack

  • DrupalDrupal
  • JiraJira

Client Endorsement

Overall Review Rating

4.63star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Five Jars' help, the company saw a 150% increase in their client base. Five Jars managed each task efficiently and made sure to maintain consistent communication during the entire process. They impressed with their flexibility and ability to provide creative solutions to complex problems.”

Anonymous

Digital Product Director & Strategist

Note: This endorsement is based on publicly available client feedback from external review sources.

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