endorsedCompleted

Connected Health System (EMR & Telemedicine) for Pharmaceutical Company

Services Covered:

Custom Software Development • Mobile Application Development

Industry

Pharmaceuticals & Biotechnology

Duration

7 months

Budget

10K - 49K

Start Date

1 March 2020

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable DigiTrends is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Karachi, Pakistan

Project Summary

A pharmaceutical company engaged DigiTrends to build an integrated connected health system providing EMR, appointment scheduling, ePrescription and telemedicine. The vendor delivered a patient mobile app, physician calendar management, telemedicine with WebRTC and payment integration; more than 50 doctors and over 10,000 patients were onboarded. The client highlighted DigiTrends' healthcare domain expertise and strong communication.

Key Challenges

Need for an integrated EMR with appointment scheduling, ePrescription and telemedicine capabilities
Lack of medical record management and prescription tracking using generic video tools
Choppy connectivity for video consultations and inability to charge patients via existing tools
COVID-driven requirement for reliable telemedicine and integrated patient record keeping

Project Deliverables

Integrated EMR with appointment scheduling
Telemedicine video conferencing
Mobile app for patients
Online payment integration
Lab/test results upload and tracking
Patient medical history tracking
Appointment follow-up scheduling
Physician calendar and availability management

Project Solution

DigiTrends developed an integrated connected health system consisting of an EMR with appointment scheduling, ePrescription and telemedicine capabilities. They delivered a patient-facing mobile app and physician calendar management that allowed patients to book, pay for appointments and conduct video consultations via WebRTC. The system included lab/test result uploads, patient medical history tracking, follow-up scheduling and administrative workflows. The solution was implemented using Node.js, MongoDB, WebRTC, React.js and React Native and was managed using Agile with Jira.

Project Outcome

More than 50 doctors are using the system and a patient base of over 10,000 has been onboarded.
Agile delivery with Jira and provision of a Gantt chart for timelines; positive client feedback on communication and healthcare domain expertise.

Platforms

Web
Mobile

Tech Stack

Node.js
MongoDB
webRTC
React.js
React Native

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The company was most impressed by the DigiTrends team's healthcare knowledge due to the fact of them having domain experts within their team. Thanks to their insight and expertise, they created a tool that attracted doctors with a patient base of over a thousand to use the system.”
Umair Mughal
Digital Marketing Manager
Date: 11/10/2021