EndorsedendorsedOngoing

Customer-Facing Web Platform Development & Support for Tennant Company

Services Covered:

Software QA and Testing • IoT Development • Web Application Development
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Industry
Industry

Engineering & Manufacturing

Duration
Durationinfo-circle

24 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 January 2023

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
77/100
Good

Project Capability Score (PCS) estimates how capable Brain Station 23 is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Tennant Company

mapGolden Valley, United States of America

Project Summary

Brain Station 23 provides ongoing development and support for a manufacturing company's customer-facing web platform. The vendor added new features, fixed bugs, automated testing and platform automation, and maintained Azure cloud services. As a result, the client's user base grew from about 20+ to 500+, customers re-signed contracts, and the team was proactive and consistently delivered on time.

Key Challenges

  • Continue building and supporting the customer-facing web platform
  • Add new features and address bugs
  • Automate testing of the platform

Project Deliverables

  • Finalizing requirements
  • Developing UI/UX visuals and clickable prototypes
  • Writing user and acceptance stories
  • Planning and managing sprint workload
  • Developing frontend and backend code
  • Manual and automated testing
  • Writing and updating manuals
  • Developing AI generated videos and tutorials
  • Updating, maintaining, and deploying Azure cloud services
  • Constant automation of the platform for reliability and efficiency

Project Solution

Brain Station 23 provided an agile, dedicated team (8 skilled resources) that delivered roadmap features on a five-week cycle. The vendor finalized requirements, developed UI/UX visuals and clickable prototypes, wrote user and acceptance stories, planned and managed sprint workloads, and implemented frontend and backend code. They performed manual and automated testing, produced documentation and AI-generated tutorial videos, and updated, maintained, and deployed Azure cloud services while automating platform processes for reliability and efficiency.

Project Outcome

  • The number of users grew significantly from 20+ to 500+
  • Customers re-signed contracts with the client
  • Features delivered added value for internal and external customers
  • The team consistently delivered on time and was proactive in addressing issues

Platforms

  • WebWeb
  • CloudCloud

Tech Stack

  • AzureAzure

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Brain Station 23's efforts, the client's number of users has grown significantly, from 20+ to 500+. Customers are thrilled with the delivered features and have re-signed contracts with the client. The team has been proactive in addressing issues and concerns, ensuring a smooth workflow.”

Nayeem Ahmed

Sr Principal Systems & Data Architect

Note: This endorsement is based on publicly available client feedback from external review sources.

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