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Web Ordering & Configuration App for Wire Manufacturer

Services Covered:

Web Application Development
Project hero — replace with case study imagery
Industry
Industry

Engineering & Manufacturing

Duration
Duration

6 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 September 2017

Team Size
Team Size

11-15

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
73/100
Good

Project Capability Score (PCS) estimates how capable Mutual Mobile | A Grid Dynamics Company is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Southwire

mapCarrollton, United States of America

Project Summary

Mutual Mobile built a Firebase-based web application enabling customers to place, configure, and schedule wire orders across phones, tablets, and desktops. A three-day discovery and storyboard guided development; the launched web app increased usage from roughly 230 users to over 1,300, representing a nearly 700% uplift. The client praised Mutual Mobile’s communication, availability, and attention to detail throughout the engagement.

Key Challenges

  • Replace an iOS-only ordering system with a web-based platform accessible on phones, tablets, laptops, and desktops
  • Ensure users can configure wire on reels and schedule deliveries across device types
  • Deliver a fast, accessible interface that integrates with internal pricing and order systems

Project Deliverables

  • Web application for placing and configuring wire orders
  • Configuration feature for structuring wire on the delivered reel
  • Delivery scheduling and order input interface
  • Integration with internal system for pricing and order generation
  • Storyboard and three-day discovery phase

Project Solution

Mutual Mobile conducted a three-day discovery phase and created a storyboard, then developed a web-based platform using Google Firebase as the base. The team built an ordering workflow that lets users input wire orders, configure how wire appears on a reel, and schedule deliveries. The system integrates with the client’s internal systems to generate pricing and order data. Four senior developers and designers visited the client site to better understand operations and requirements during development.

Project Outcome

  • Nearly 700% increase in users (from ~230 to over 1,300)
  • Improved accessibility across devices and strong user adoption
  • Positive project management, communication, and client satisfaction

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • FirebaseFirebase
  • Google Cloud Platform (GCP)Google Cloud Platform (GCP)
  • JiraJira

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Our new web app has almost seven times as many users as the first system did. Mutual Mobile was really engaged throughout, from discovery all the way to launch. They communicated consistently, were always available, and paid close attention to detail, which made them an important partner.

Russ King

Director of Contractor Solutions

Note: This endorsement is based on publicly available client feedback from external review sources.

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