endorsedCompleted

Staff Augmentation for Customer Experience Agency

Services Covered:

Staff Augmentation

Industry

Advertising & Marketing

Duration

4 months

Budget

1M - 10M

Start Date

1 January 2021

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

71/100

Good

Project Capability Score (PCS) estimates how capable BigStep Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

VMLY&R

Singapore, Singapore

Project Summary

BigStep Technologies provided staff-augmentation services to a customer experience agency, supplying immediately available, qualified resources embedded into the client's team. The engagement used a tech stack that included Vue.js, Google Maps integration, Node.js, Strapi CMS and AWS, and the team worked within an Agile/Scrum process. The client reported high-quality, on-time deliverables and smooth, effective workflow, praising the team's responsiveness and maturity.

Key Challenges

Rapidly staff up for a social responsibility project for a consumer-products client
Source immediately available, qualified resources at competitive prices

Project Deliverables

Embedded developer resources
Integration with Strapi CMS and Google Maps
AWS-hosted application components
Agile/Scrum collaboration and onboarding

Project Solution

BigStep supplied embedded staff under a staff-augmentation model after formal interviews and coding exercises. The provided resources ramped up quickly, worked within the client's Agile/Scrum process, and contributed using a stack that included Vue.js, Google Maps, Node.js, Strapi CMS and AWS. The vendor participated in recruitment by fulfilling requested profiles and supporting candidate scoring and selection.

Project Outcome

High-quality, on-time deliverables
Smooth and effective workflow between teams
Responsive, mature team members and attentive account support

Platforms

Tech Stack

Vue.js
Node.js
Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to BigStep Technologies' work, the project was a success in terms of quality and on-time deliverables. They established a seamless and effective workflow. Customers can expect a responsive, mature, and reasonable team.”
Adam Etline
Asia Regional Technology Director
Date: 06/15/2021