endorsedCompleted

Chat Feature Development for Mobile Finance App

Services Covered:

Mobile Application Development

Industry

Financial Services

Duration

2 months

Budget

10K - 49K

Start Date

1 September 2019

Team Size

1-5 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

80/100

Strong

Project Capability Score (PCS) estimates how capable Andersen Lab is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Alfa Capital

Moscow, Russia

Project Summary

Andersen developed a chat feature for both Android and iOS versions of a financial-services mobile app. The vendor delivered the mobile application code based on the client's design, maintained daily communication, and helped launch a new app version with an integrated chat that became popular with users.

Key Challenges

Need to develop a mobile personal cabinet and chat feature.
Improve customer interaction through the mobile app.

Project Deliverables

Chat feature for iOS and Android applications
Mobile application code for iOS and Android using the client's design

Project Solution

Andersen was engaged to implement a chat feature in the client's mobile personal cabinet. The vendor developed the chat functionality for both iOS and Android, delivering application code based on the client's designs. Team staffing included one iOS developer and one Android developer from the vendor.

Project Outcome

Launched a new app version with an integrated chat feature that became popular.
Chat helped the client better understand customers and their problems.
Maintained daily communication and rapid problem resolution with vendor developers.

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Both internal and external stakeholders are pleased with the new chat feature. Regular communication and rapid problem resolutions were hallmarks of the engagement. Andersen's development expertise sets it apart from other providers.”
Yuriy Kartsev
Mobile Dev Lead
Date: 12/03/2019