endorsedOngoing

IT Staff Augmentation & Custom Development for JSC ANOR BANK

Services Covered:

Custom Software Development • Staff Augmentation

Industry

Financial Services

Duration

31 months

Budget

1M - 10M

Start Date

1 January 2024

Team Size

16-20 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

84/100

Strong

Project Capability Score (PCS) estimates how capable Andersen Lab is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

JSC ANOR BANK

Tashkent, Uzbekistan

Project Summary

Andersen Inc. provided IT staff augmentation and custom development for a digital bank (JSC ANOR BANK), delivering mobile and internet banking features and building internal IT infrastructure. The 20-person team supported integrations with APIs, developed CRM/BPM and electronic document management modules, and improved CI/CD and testing. The client reported faster releases, higher test coverage, fewer regressions, and improved team productivity.

Key Challenges

Accelerate development and implementation of digital products
Compensate for lack of internal human resources
Allow internal teams to focus on strategic tasks

Project Deliverables

Participation in creation and refinement of the bank's mobile application (iOS/Android)
Support and development of Internet banking for individuals
Integration with internal and external APIs (government services, payment systems, antifraud)
Creation and expansion of internal CRM and BPM systems
Development of electronic document management modules, automated reports, and workflow processes
Integration with ELMA

Project Solution

Andersen provided a 20-person team integrated into the bank's cross-functional teams using Scrum/Kanban. They participated in mobile app development (iOS/Android), supported and enhanced internet banking, integrated internal and external APIs (government services, payment systems, antifraud), and developed internal IT systems including CRM, BPM, and electronic document management modules with automated reporting. The engagement used Jira, Confluence, Slack, weekly sprints, demos and retrospectives, and included CI/CD and automated testing improvements.

Project Outcome

Increased releases by +40% per quarter and cut average feature delivery time from 6 to 3 weeks
Implemented >120 features and improvements in 6 months, including 30+ large functional blocks
Increased test coverage from 35% to 70% and reduced regressions by ~50%
Reduced critical bugs per release from 15+ to 3–5 and decreased incident resolution time from 48 to 12 hours
Increased team throughput by +25–30% and saved up to 3 months of development time for pilot products

Platforms

Mobile
Web

Tech Stack

Java
Kotlin
React.js

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Andersen Inc. has helped the client increase their release speed by 40% per quarter and the code coverage by tests from 35% to 70%. Moreover, the team has been flexible, proactive, and communicative via Jira, Confluence, and Slack. Overall, the client praised the team's sustainable quality of work.”
Alyona Alieva
Operations Manager
Date: 05/07/2025