endorsedOngoing

Ongoing Custom Software Development & Maintenance for Marketing Automation Company

Services Covered:

Custom Software Development • Software Maintenance and Support • Software QA and Testing

Industry

Advertising & Marketing

Duration

110 months

Budget

1M - 10M

Start Date

1 June 2017

Team Size

6-10 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

67/100

Good

Project Capability Score (PCS) estimates how capable Zitec is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Sheffield, United Kingdom

Project Summary

Zitec (formerly Equilobe Software) provides ongoing custom software development and maintenance to a marketing automation company using a Microsoft stack (C#, .NET, SQL) and front-end technologies (HTML, CSS, JavaScript, Angular/AngularJS). The vendor works as part of the client's engineering team across product design, QA, and technical support. The engagement began in 2017, the team integrates closely with the client, meets deadlines, and collaborates via Slack, Microsoft Teams, and Jira.

Key Challenges

Accelerate the company's roadmap based on the results they had

Project Deliverables

Web applications
Backend services in C# and .NET
Product design deliverables
QA and testing services
Technical maintenance and support

Project Solution

Equilobe Software works as an ongoing extension of the client's engineering team, providing software development, product design and QA support rather than discrete project delivery. The team uses Microsoft technologies (C#, .NET, Microsoft SQL Server) and front-end technologies (HTML, CSS, JavaScript with Angular and AngularJS). They also provide technical maintenance and ad-hoc support as needed and embed six engineers of varying seniority into the client's organization.

Project Outcome

Consistently met expectations and advanced the client's roadmap
Stayed on budget and met deadlines
Integrated with the client's teams to the extent staff view them as long-term employees
Maintained effective collaboration despite timezone differences

Platforms

Tech Stack

C#
.NET
SQL
HTML
CSS
JavaScript
Angular
AngularJS

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Zitec (Formerly Equilobe Software) meets the client’s expectations and helps them progress on their roadmap, showing great software architecture knowledge. Zitec's (Formerly Equilove Software's) team has integrated well with the client’s staff. They meet deadlines and collaborate with the client using Slack, Microsoft Teams, and Jira.”
Anonymous
Executive
Date: 02/01/2023