endorsedCompleted

App Development & UI/UX Redesign for CRM Platform Provider

Services Covered:

Custom Software Development

Industry

Advertising & Marketing

Duration

18 months

Budget

Confidential

Start Date

1 January 2024

Team Size

6-10

Engagement Model

Nearshore

Project Capability Score (PCS)

83/100

Strong

Project Capability Score (PCS) estimates how capable Lightpoint Global is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Lineup Systems

London, United Kingdom

Project Summary

Lightpoint Global took over maintenance and development for a CRM solutions provider's portfolio of small applications and fully redeveloped one of the apps. They also delivered a UI/UX redesign implemented in HTML and CSS and integrated across the client's platforms. The vendor delivered work on time, integrated seamlessly with the client's teams, and provided strong project management and communication throughout the engagement.

Key Challenges

Take over maintenance of a number of existing products
Develop a new innovative product for the portfolio
Reduce cost of maintenance while increasing quality

Project Deliverables

Maintenance and development of bolt-on applications
Redeveloped application with complex functionality
Refactored and re-engineered code
New feature implementations and bug fixes
UI/UX redesign and HTML/CSS implementations

Project Solution

Lightpoint took over the maintenance and development of a portfolio of small bolt-on applications previously maintained in-house. They redeveloped one application to deliver complex functionality, refactored and re-engineered code to improve maintainability, added features, and fixed faults. In parallel they provided UI/UX design services to redesign the user interface across the product portfolio and implemented those designs in HTML and CSS for integration into the client's application code, working closely with the in-house teams.

Project Outcome

All applications taken under management in first month
Successful, on-time delivery of redeveloped application
Successful on-time delivery of each phase of the UI/UX redesign project

Platforms

Tech Stack

HTML
CSS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Lightpoint Global successfully took over the client's applications and delivered high-quality development work. The team was professional and integrated seamlessly with the client's team. Lightpoint Global delivered the redeveloped app and each phase of the project on time.”
Rob Hesmondhalgh
CIO
Date: 07/15/2025