endorsedCompleted

Fulfillment Automation & Integration for Telecommunications Provider

Services Covered:

Custom Software Development • Application Integration

Industry

Telecommunications

Duration

33 months

Budget

Confidential

Start Date

1 April 2018

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Wiser Technology is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Sofia, Bulgaria

Project Summary

A telecommunications vendor engaged Wiser Technology to optimize fulfilment automation and develop integration interfaces and BPMN workflows to reduce time to market for fulfilment services. The platform work used Java EE and WSO2 alongside BPMN and FlowOne. The client praised the team's project management, responsiveness, and attention to detail.

Key Challenges

Optimize automation to reduce time to market for fulfilment services
Implement complex flows required for fulfilment processes

Project Deliverables

Integration interfaces
Workflow development for BPMN processes
Website optimization

Project Solution

The vendor provided development capacity to implement integration interfaces and develop workflow implementations for BPMN-designed processes. The engagement used Java EE, WSO2, BPMN, and FlowOne technologies and was executed by a team of five software engineers. Work was managed via an organized backlog and outcome-based deliverables.

Project Outcome

Positive client feedback on quality and attention to detail
Organized backlog and outcome-based deliverables
Vendor responsive to feedback and able to handle varied workloads

Platforms

Tech Stack

J2EE

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client commended Wiser Technology (formerly Bulbera) as they executed their project management thoroughly. Their team's coordination ensured the deliverables' success. They were responsive in providing feedback and progress updates. They were also determined even the client tasked them with different workloads.”
Rusi Rusev
Delivery Team Manager
Date: 04/27/2021