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Fulfillment Automation & Integration for Telecommunications Provider

Services Covered:

Custom Software Development • Application Integration
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Industry
Industry

Telecommunications

Duration
Duration

33 months

Budget
Budget

Confidential

Start Date
Start Date

1 April 2018

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
73/100
Good

Project Capability Score (PCS) estimates how capable Wiser Technology is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapSofia, Bulgaria

Project Summary

A telecommunications vendor engaged Wiser Technology to optimize fulfilment automation and develop integration interfaces and BPMN workflows to reduce time to market for fulfilment services. The platform work used Java EE and WSO2 alongside BPMN and FlowOne. The client praised the team's project management, responsiveness, and attention to detail.

Key Challenges

  • Optimize automation to reduce time to market for fulfilment services
  • Implement complex flows required for fulfilment processes

Project Deliverables

  • Integration interfaces
  • Workflow development for BPMN processes
  • Website optimization

Project Solution

The vendor provided development capacity to implement integration interfaces and develop workflow implementations for BPMN-designed processes. The engagement used Java EE, WSO2, BPMN, and FlowOne technologies and was executed by a team of five software engineers. Work was managed via an organized backlog and outcome-based deliverables.

Project Outcome

  • Positive client feedback on quality and attention to detail
  • Organized backlog and outcome-based deliverables
  • Vendor responsive to feedback and able to handle varied workloads

Platforms

  • WebWeb

Tech Stack

  • J2EEJ2EE

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client commended Wiser Technology (formerly Bulbera) as they executed their project management thoroughly. Their team's coordination ensured the deliverables' success. They were responsive in providing feedback and progress updates. They were also determined even the client tasked them with different workloads.”

Rusi Rusev

Delivery Team Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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