endorsedOngoing

Custom Development for Fixed Wireless Internet Provider

Services Covered:

Custom Software Development • Application Integration

Industry

Telecommunications

76 months

Budget

Confidential

Start Date

1 January 2013

Team Size

30+

Engagement Model

Offshore

Project Capability Score (PCS)

70/100

Good

Project Capability Score (PCS) estimates how capable Codup is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

United States of America

Project Summary

Codup.io provides ongoing custom development for a fixed wireless internet provider, working on various projects using PHP, Python, Laravel, and CodeIgniter. Deliverables have included a dispatching app, an auto order form platform, and integrations such as Freshchat and SMS. The vendor's owner coordinates a team of 27 developers, and the engagement (started Jan. 2013) has saved the client time and money through automation while improving project management and code quality over time.

Key Challenges

Need for ongoing custom development across multiple projects
Need for dispatching and field operations management
Need for online ordering and scheduling (auto order form)
Need for customer communication integrations (Freshchat, SMS)

Project Deliverables

Dispatching app for trucks
Auto order form platform (online ordering and installation date selection)
Freshchat integration
Text messaging support integration
Source code access

Project Solution

Codup.io developed multiple custom applications and integrations for the client, including a dispatching app for field trucks and an auto order form platform that supports online ordering and installation date selection. They integrated customer communication tools such as Freshchat and text messaging, and executed most work using PHP and Python on frameworks like Laravel and CodeIgniter. The owner coordinates work across a team of 27 developers who each touch projects to ensure familiarity, and the engagement has been ongoing since Jan. 2013.

Project Outcome

Significant time, resource, and cost savings
Reduced customer support staffing through automation and tools
Improved project management and structured delivery over time
High-quality, scalable code and strong vendor responsiveness

Platforms

Tech Stack

PHP
Python
Laravel
CodeIgniter

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Codup.io provides high-quality, scalable coding support that has added a lot of value to the company for many years. Despite their distant location, communications are not an issue and their management skills are very good. Their services also continue to get better over time.”
Anonymous
Manager
Date: 05/13/2019