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Scalable Customer Portal & Ordering System for Cloud Phone Provider

Services Covered:

E-commerce Development • Web Application Development
Project hero — replace with case study imagery
Industry
Industry

Telecommunications

Duration
Durationinfo-circle

23 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 July 2018

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
75/100
Good

Project Capability Score (PCS) estimates how capable Veloxcore is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

VoIPLy

mapBoston, United States of America

Project Summary

Veloxcore built a scalable customer portal and ordering system for a cloud-based phone service provider, using Microsoft Azure to automate provisioning after purchase. The vendor helped modernize an older system into an application-like portal and remains an ongoing development and maintenance partner noted for troubleshooting and strong communication.

Key Challenges

  • Replace an older system with an application-like customer portal
  • Simplify ordering and automate onboarding/provisioning to remove manual configuration steps

Project Deliverables

  • Scalable customer portal
  • Ordering system with automatic provisioning/integration after purchase
  • Integration between ordering and backend provisioning systems
  • Cloud-based architecture deployed on Microsoft Azure
  • Ongoing maintenance and development support

Project Solution

Veloxcore implemented a fully scalable customer portal and ordering system on Microsoft Azure that automatically integrates and provisions a phone system after purchase. The vendor replaced the older onboarding-heavy process with an application-like portal, worked consistently with a three-person team, and now provides maintenance and ongoing development. Communication was regular (weekly Zoom calls) and project management used Trello.

Project Outcome

  • Made the system scalable and resolved bugs and technical challenges
  • Seamlessly integrated with in-house developers and became a long-term development and maintenance partner

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • AzureAzure

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Veloxcore’s team demonstrated strong troubleshooting skills and developed innovative solutions to challenges that arose throughout our project. Their excellent communication skills made them a valuable long-term partner for us.

Felix Yanko

Owner

Note: This endorsement is based on publicly available client feedback from external review sources.

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