endorsedOngoing

Mobile Booking App for Blade Soho Ltd

Services Covered:

Mobile Application Development

Industry

Personal Care

65 months

Budget

10K - 49K

Start Date

1 January 2015

Team Size

Confidential

Engagement Model

Nearshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Undabot is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Blade Hairclubbing®

London, United Kingdom

Project Summary

Undabot developed a proprietary mobile booking system (iOS and Android) for a London-based hair salon to allow customers to download, book, and manage appointments quickly. The app became the preferred booking method for more than two-thirds of customers and the internal/admin versions are now central to the salon's booking workflow. The vendor's team incorporated feedback effectively and provided strong project management and ongoing support.

Key Challenges

Need for a proprietary, easy-to-use booking system
Desire to make the booking process extremely fast and convenient compared to generic solutions

Project Deliverables

Booking system
iOS mobile app
Android mobile app
Internal team/admin app
Design updates

Project Solution

Undabot worked from a client-provided mock design and refined the app's structure and visual elements, proposing approaches to avoid functional and design pitfalls while adhering to the client's vision. The vendor developed native iOS and Android applications, updated design elements to professional standards, and delivered internal/admin versions for staff to manage bookings. The engagement included a dedicated project manager and ongoing developer involvement as the project evolved.

Project Outcome

The app became the preferred booking method for over two-thirds of customers.
Team/internal apps became indispensable for internal booking management.
Customers reported that the apps improved convenience and were a critical element of service.

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Undabot delivered a solution that's become the preferred booking method for over two-thirds of the client's customers. The admin side of the app has also been crucial for internal management. The team was excellent in incorporating feedback and diligent in representing the client in the best way.”
Julia Despot-Olofsson
Managing Director
Date: 06/09/2020