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EndorsedendorsedOngoing

Ongoing Social Media Analytics Web App Development

Services Covered:

Website Development • Software Product Development
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Industry
Industry

Media

Duration
Durationinfo-circle

69 months

Budget
Budget

Confidential

Start Date
Start Date

1 November 2012

Team Size
Team Size

21-25

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable u2i is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapNew York City, United States of America

Project Summary

u2i has an ongoing engagement with a media company to develop and iterate a social media analytics (SaaS) web application. They participate across the full SDLC—requirements and analysis (led by an architect), development, and business-as-usual support—using Ruby on Rails, Apache Hive and Hadoop. The relationship started small and has scaled to a team of over 20, and the client credits u2i with helping drive revenue growth and customer renewals through regular product improvements.

Key Challenges

  • Continually add value to a best-of-breed SaaS product in a highly competitive, fast-changing environment
  • Maintain competitiveness and deliver frequent, large-scale improvements

Project Deliverables

  • Full software development lifecycle support (requirements, analysis, development, BAU support)
  • Web-based dashboard application
  • Implementation using Ruby on Rails, Apache Hive and Hadoop

Project Solution

u2i is engaged across the entire software development lifecycle: requirements and analysis (led by an architect), development, and business-as-usual support. They work closely with the client's product teams using wireframes and high-level requirements to design and implement an ongoing series of dashboard releases. The product is a web-based dashboard built with Ruby on Rails and leverages Apache Hive and Hadoop for large-scale data processing, delivered via an Agile, collaborative process.

Project Outcome

  • Revenue growth and increased customer acquisition
  • Strong renewal rates among existing users
  • Regular large-scale product improvements delivered on time

Platforms

  • WebWeb
  • SaaSSaaS

Tech Stack

  • Ruby on RailsRuby on Rails
  • Apache HadoopApache Hadoop
  • Apache HiveApache Hive

Client Endorsement

Overall Review Rating

4.63star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Using a seamless and adaptive Agile workflow, u2i rapidly develops secure, high caliber deliverables. Each new version of the product features notable improvements that account for customer feedback. The team is not only technically proficient but also pleasant and effortless to work with.”

Anonymous

President & Technical Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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