endorsedOngoing

Ongoing Social Media Analytics Web App Development

Services Covered:

Website Development • Software Product Development

Industry

Media

Duration

165 months

Budget

Confidential

Start Date

1 November 2012

Team Size

21-25 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable u2i is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

New York City, United States of America

Project Summary

u2i has an ongoing engagement with a media company to develop and iterate a social media analytics (SaaS) web application. They participate across the full SDLC—requirements and analysis (led by an architect), development, and business-as-usual support—using Ruby on Rails, Apache Hive and Hadoop. The relationship started small and has scaled to a team of over 20, and the client credits u2i with helping drive revenue growth and customer renewals through regular product improvements.

Key Challenges

Continually add value to a best-of-breed SaaS product in a highly competitive, fast-changing environment
Maintain competitiveness and deliver frequent, large-scale improvements

Project Deliverables

Full software development lifecycle support (requirements, analysis, development, BAU support)
Web-based dashboard application
Implementation using Ruby on Rails, Apache Hive and Hadoop

Project Solution

u2i is engaged across the entire software development lifecycle: requirements and analysis (led by an architect), development, and business-as-usual support. They work closely with the client's product teams using wireframes and high-level requirements to design and implement an ongoing series of dashboard releases. The product is a web-based dashboard built with Ruby on Rails and leverages Apache Hive and Hadoop for large-scale data processing, delivered via an Agile, collaborative process.

Project Outcome

Revenue growth and increased customer acquisition
Strong renewal rates among existing users
Regular large-scale product improvements delivered on time

Platforms

Web
SaaS

Tech Stack

Ruby on Rails
Apache Hadoop
Apache Hive

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Using a seamless and adaptive Agile workflow, u2i rapidly develops secure, high caliber deliverables. Each new version of the product features notable improvements that account for customer feedback. The team is not only technically proficient but also pleasant and effortless to work with.”
Anonymous
President & Technical Director
Date: 08/01/2018