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EndorsedendorsedOngoing

Flagship Product Redesign and Feature Development for Point Duty

Services Covered:

Custom Software Development • UI/UX Design • AI and Machine Learning • Software QA and Testing • Website Development • Managed IT Services
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Industry
Industry

Software Development

Duration
Duration

12 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 July 2021

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
76/100
Good

Project Capability Score (PCS) estimates how capable Txend is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Point Duty

map Australia

Project Summary

Txend supplemented the client's internal development resources to redesign the flagship product and deliver new analytics and reporting features. They performed UI/UX redesign, feature development, and R&D into ML/AI, delivering microservice-based, containerized solutions. The team consistently met and exceeded agreed KPIs, used JIRA for project management, and maintained responsive, transparent communication.

Key Challenges

  • Redesign the flagship product and improve user experience
  • Extend development resources and scope new feature development for the existing software suite
  • Conduct R&D and proofs of concept for ML/AI and analytics

Project Deliverables

  • Redesign of flagship product with improved UI/UX
  • Microservice-based features delivered as Docker containerized components
  • ML/AI proofs of concept and R&D artifacts
  • Analytics and reporting tools and feature enhancements

Project Solution

Txend extended the client's development capacity as part of remote teams, redesigned the flagship product to improve UX, scoped and developed new features, and conducted R&D and proofs of concept for ML/AI and analytics. They delivered independent, unit-tested microservices packaged as Docker containers and worked across SDLC processes while integrating with the client's workflows.

Project Outcome

  • Deliverables exceeded expectations in UI-UX and software development
  • Team achieved and exceeded agreed KPIs and offered innovative solutions
  • Projects were delivered on time using Kanban and Scrum with JIRA-based management

Platforms

  • CloudCloud

Tech Stack

  • DockerDocker
  • JiraJira

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Txend improved the product's flagship product with a new and better UX. They consistently achieved their agreed KPIs by exceeding expectations on problem-solving. They were responsive and always available to ensure quality and transparency throughout the project.”

Mike Marinos

Business Analyst

Note: This endorsement is based on publicly available client feedback from external review sources.

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