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EndorsedendorsedOngoing

Flagship Product Redesign and Feature Development

Services Covered:

Custom Software Development • Managed IT Services • Web Application Development • UI/UX Design • AI and Machine Learning • Software QA and Testing
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Industry
Industry

Software Development

Duration
Durationinfo-circle

12 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 July 2021

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
75/100
Good

Project Capability Score (PCS) estimates how capable TX Dynamics is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Point Duty

map Australia

Project Summary

Txend augmented the client's internal team by redesigning their flagship enterprise software for improved UX and delivering new analytics and reporting features. The vendor also supported R&D into machine learning and AI, produced containerized microservices, and consistently met or exceeded agreed KPIs while maintaining strong communication and availability.

Key Challenges

  • Redesign the flagship product for improved user experience
  • Extend internal development resources to deliver new features
  • Research and prototype ML/AI and analytics solutions

Project Deliverables

  • Redesigned flagship product with improved UX
  • New features and microservices for the existing software suite
  • R&D prototypes and ML/AI proofs of concept
  • Containerized, unit-tested microservices

Project Solution

Txend supplemented the client's internal development resources, delivering independent, unit-tested microservices that were easily deployable (docker containerized). They redesigned the client's flagship product to improve UX, scoped and developed new features across the software suite, and performed R&D and proofs of concept for ML/AI and data analytics tools. The team worked as remote extensions of the client's teams and followed standard SDLC practices, using tools such as JIRA.

Project Outcome

  • Deliverables exceeded expectations in UI-UX and software development.
  • Consistently achieved agreed KPIs and exceeded expectations in problem-solving.
  • Became an integral part of the client's development process with strong availability and transparent communication.

Platforms

  • WebWeb

Tech Stack

  • DockerDocker
  • JiraJira

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Txend improved the product's flagship product with a new and better UX. They consistently achieved their agreed KPIs by exceeding expectations on problem-solving. They were responsive and always available to ensure quality and transparency throughout the project.”

Mike Marinos

Business Analyst

Note: This endorsement is based on publicly available client feedback from external review sources.

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