endorsedOngoing

Managed IT Services for Retail Technology Company

Services Covered:

Managed IT Services • Software Maintenance and Support

Industry

E-commerce & Retail

Duration

86 months

Budget

200K - 999K

Start Date

1 June 2019

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

70/100

Good

Project Capability Score (PCS) estimates how capable TrianglZ LLC is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Flipp

Toronto, Canada

Project Summary

TrianglZ provides managed IT services to a retail-technology client, taking ownership of legacy backend systems and performing upgrades and monitoring. They used Ruby on Rails, AWS and MySQL to extend the legacy system's lifespan and improve interoperability. The client praises TrianglZ's project management, communication (Slack, Teams, Google Meet), and ability to quickly source skilled developers.

Key Challenges

Pull internal developers off legacy systems by handing those systems to a vendor

Project Deliverables

Backend services
Platform content items
Critical backend invoices system

Project Solution

TrianglZ assumed responsibility for multiple backend services, furnished the client's platforms with content items, and owned a critical backend invoices system linking content to billing. The team performed upgrades and ongoing monitoring, deployed frequent releases, and used Ruby on Rails, AWS, Docker, Atlassian tools and MySQL while working under Scrum/Kanban practices.

Project Outcome

Deployed numerous releases over two years
Upgraded the legacy system, extending its lifespan and making it compatible with other systems
Improved development and testing quality with strong risk mitigation and release communication
Faster hiring and onboarding of Ruby on Rails developers through the vendor's recruitment channels

Platforms

Cloud

Tech Stack

Ruby on Rails
Amazon Web Services (AWS)
MySQL

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The company is happy with TrianglZ’s work. They’ve successfully upgraded their legacy systems and extended their lifespan. The team’s project management skills are great. They communicate well using Slack, Teams, and Google Meet. They can also find developers and resources for the firm quickly.”
Justin Ho
Senior Program Manager
Date: 09/06/2022