endorsedCompleted

E-payment Platform Modernization for Smartum Oy

Services Covered:

Custom Software Development

Industry

Wellness and Fitness

Duration

52 months

Budget

200K - 999K

Start Date

1 March 2017

Team Size

1-5 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable The Software House is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Smartum Oy

Kirkkonummi, Finland

Project Summary

The Software House modernized the front- and backend of an employee wellness company's e-payment platform, migrating the system from Drupal to a React-based solution and improving the ordering, payment, and distribution processes. The project improved the UX and reduced customer support issues. The vendor demonstrated strong communication and project management throughout the redevelopment.

Key Challenges

Update the e-payment platform
Improve ordering, payment, and distribution processes
Integrate vendor work with internal operations using only API documentation

Project Deliverables

Modernized frontend
Redeveloped backend
React-based e-payment platform
Improved ordering, payment, and distribution processes

Project Solution

The vendor recreated and modernized the front- and backend of the client's e-payment platform, taking access to the existing platform and provided API documentation. They redeveloped the system to improve ordering, payment, and distribution processes and replaced the Drupal-based implementation with a React-reliant payment platform. The engagement involved a small delivery team (one project manager and one developer) to implement the modernization.

Project Outcome

Improved customer satisfaction and fewer support issues
User-friendly frontend that reduced complaints
Vendor was communicative and proactive in addressing integration challenges

Platforms

Tech Stack

React.js

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Exemplifying steadfast expertise and work ethic, The Software House strived to deliver a well-improved and functional platform that satisfied users, resulting in optimized customer service. They managed to deliver reliable solutions despite the hurdles they faced, ensuring a pleasant collaboration.”
Timo Favorin
Product Manager
Date: 09/09/2021