endorsedOngoing

Custom ERP System for Courier & Cargo Company

Services Covered:

Custom Software Development

Industry

Logistics & Transportation

Duration

75 months

Budget

10K - 49K

Start Date

1 May 2020

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Telexar Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Colombo, Sri Lanka

Project Summary

Telexar is developing a custom ERP system for a courier and cargo/delivery solutions company to introduce shipment tracking, internal controls, data management, and CRM capabilities. The engagement is milestone-driven with live releases; since Telexar joined the project the client reports a 40% increase in sales and improved productivity. Communication is mainly via email with weekly progress updates.

Key Challenges

Outdated PHP system lacking shipment tracking, internal control, data management, CRM, and proper information.
Need to increase sales and improve customer relationships through a custom ERP.

Project Deliverables

Custom ERP system
Shipment tracking module
Internal control and data management features
CRM features
Milestone-based releases and live deployments
Staff training and post-implementation support

Project Solution

The vendor was selected after evaluating estimates and ran a kickoff meeting to begin the engagement. The team (director as key contact, two full-stack developers, and a finance officer) worked in milestone-based deliveries, performing check runs and releasing each milestone to the live environment. Communication is via email and the project manager provides weekly updates; the vendor also provides training and onsite support at release.

Project Outcome

Sales increased by 40% since the vendor joined the project.
Business became more productive due to milestone deliveries and live releases.
Weekly updates and post-implementation training improved operations and staff readiness.

Platforms

Tech Stack

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Since Telexar has joined the project, the client has been more productive and sales have increased by 40%. The team seamlessly communicates through email and provides weekly updates about the project's progress.”
Vithyanath Guganathan
Director
Date: 12/13/2021