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Product Engineering & Onboarding for IT Services Company

Services Covered:

Custom Software Development
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Industry
Industry

Information Technology

Duration
Duration

36 months

Budget
Budget

200K - 999K

Client Size
Start Date

1 January 2016

Team Size
Team Size

6-10 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable TeleSoftas is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Maistro

map United Kingdom

Project Summary

An IT services company engaged Helmes (formerly TeleSoftas) to provide product engineering and to onboard and transfer products, tools and processes. Helmes acted as an extension of the client's engineering team, delivering onboarding and knowledge transfer while running Agile processes. The engagement extended the client's product engineering capacity in a cost-efficient way and accelerated the company's roadmap, using tools such as Slack and Jira.

Key Challenges

  • Needed a partner with a product-engineering mindset rather than a project-delivery view.
  • Required rapid onboarding and knowledge transfer to keep product delivery on schedule.

Project Deliverables

  • Onboarding and knowledge transfer of the product, tools and processes.

Project Solution

Helmes was selected through a tender process based on technical skills, location/timezone, infrastructure, price, English proficiency and cultural fit. They acted as an extension of the client's engineering team and performed rapid onboarding and knowledge transfer of the product, tools and processes. The vendor worked in Agile processes and integrated with the client's tooling and communication practices. A six-person team (covering PHP, Angular and QA) delivered the scope.

Project Outcome

  • Extended product engineering capacity in a cost-efficient way.
  • Accelerated the product roadmap and delivered to the satisfaction of business stakeholders.

Platforms

  • WebWeb

Tech Stack

  • PHPPHP
  • AngularAngular

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Stakeholders praised the extension of their product engineering capacity which was built in a cost-efficient and high standard way. It also accelerated the company's roadmap. Helmes (formerly TeleSoftas) ran Agile utilized Slack, Jira, meetings, and video chats which allowed them to deliver the project as expected.”

Mark O'Shea

CTO

Note: This endorsement is based on publicly available client feedback from external review sources.