endorsedOngoing

Insurance Claims Management Platform Development

Services Covered:

Custom Software Development • Mobile Application Development • UI/UX Design • Cloud Consulting and Services • API Development

Industry

Financial Services

Duration

101 months

Budget

50K - 199K

Start Date

1 March 2018

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable TatvaSoft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

High Wycombe, United Kingdom

Project Summary

TatvaSoft developed and continues to maintain an insurance claims management platform that handles home emergencies, using Vue.js, .NET, SQL and Azure Cosmos DB. They contributed UX work, integrated third-party APIs and Azure cloud services, and provided a Xamarin mobile app. End users have reacted positively and the platform has notable reselling potential. The vendor's team is noted for high availability and strong customer service.

Key Challenges

Build an industry-leading claims management system
Reduce the complexity of tasks for calling agents
Integrate line-of-business applications into a telephone system

Project Deliverables

Insurance claims management platform
Xamarin mobile app
Integration with third-party APIs
Azure cloud services integration
UX designs and implementations
SQL and Cosmos DB database setup

Project Solution

TatvaSoft was selected after a test engagement and delivered Vue.js and .NET development and ongoing maintenance for an insurance claims platform. They implemented UX designs, integrated several third-party APIs, and integrated Azure cloud services and databases (SQL and Cosmos DB). The vendor also developed Xamarin mobile app components and worked with the client using Microsoft Teams and Azure DevOps for project management. The engagement scaled from an initial four developers to seven developers over time.

Project Outcome

End users reacted positively and the system showed reselling potential
Projects are managed via Microsoft Teams and Azure DevOps with minimal rework required
High customer satisfaction due to vendor responsiveness and on-demand support, including weekend availability

Platforms

Web
Mobile
Cloud

Tech Stack

Vue.js
.NET
SQL
Azure Cosmos DB
Xamarin
Azure

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“End users have reacted well to the platform, which has grown in value significantly. TatvaSoft’s personnel are the highlight of the engagement, working outside of standard hours and providing attentive customer service. As an agency, TatvaSoft prides themselves on their quality of work and honesty.”
Anonymous
Operations Director
Date: 02/14/2019